Helmsdale Vacations from $1,148

We didn’t like the stairs No lift☹️ Good breakfast. Near all the shops.

Staff were friendly and gave us a good larger than expected room on arrival which was good. The hotwl is positioned in a very peaceful area. We had a room on the ground floor at the back so there was no road noise but lots of noise late at night when other guests were arriving to their rooms. Walls/floors are thin! The water coming out of the taps and toilet was yellow..not sure why. Bottles of yellow tap water were being served to customers. The menu was not to our taste far too much spicy food. I had to send the corn on the cob back as it was covered in spice. We were then brought a new plain one and were not charged which was good. Can't comment on the cooked breakfast as we only had fruit/continental options.

Messaging from Hotels.com was inconsistent. In some cases I could not open the message. The 2 step process for getting 2 codes was cumbersome. The hot water was only tepid at best. It was nice to be so close to a cafe both for dinner and breakfast. Parking was fine.

Fantastic location. Helpful staff. The place is blocks from the train station and the bus station. The rooms were comfortable.

Some Staff were lovely but the Hotel was shabby dirty, room not serviced over 4 days and had to go down to get fresh towels each day.. it is terribly maintained and not worthy of 2 stars. Large bathroom but not a single place for toiletries, you had to straddle the toilet to use mirror light . Bed and pillows very uncomfortable. Glasses sat outside room opposite for 3 days. Just ridiculously over priced for a very below basic hotel. We are pretty easy going but this hotel is shocking. Give it a huge miss.