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Sun loungers, beach umbrellas, beach towels, beach volleyball
Sun loungers, beach umbrellas, beach towels, beach volleyball
5 outdoor pools
5 outdoor pools

Guest reviews

4.5/5 Wonderful
473 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All inclusive
Air Conditioning

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationConvention Centre Creta Maris6 min drive
Popular LocationPort of Hersonissos6 min drive
AirportHeraklion (HER-Nikos Kazantzakis)18 min drive
Popular LocationSarandaris Beach22 min drive

Choose dates to view prices

  • Twin Room, Land View

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Twin Beds OR 1 Twin Sofa Bed
    More detailsTwin Room, Land View
  • Twin Room, Sea View

    4.9/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsTwin Room, Sea View
  • Bungalow, Garden View

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsBungalow, Garden View
  • Bungalow, Sea View

    4.3/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsBungalow, Sea View
  • Family Bungalow, Garden View

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 5
    • 4 Twin Beds and 1 Twin Sofa Bed
    More detailsFamily Bungalow, Garden View
  • Presidential Suite

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 2
    • 2 Twin Beds
    More detailsPresidential Suite
  • Royal Suite

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sea view
    • Sleeps 4
    • 2 Twin Beds
    More detailsRoyal Suite
  • Family Bungalow, Sea View

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sea view
    • Sleeps 4
    • 4 Large Twin Beds
    More detailsFamily Bungalow, Sea View
  • Family Bungalow (Sharing Pool)

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 4 Large Twin Beds
    More detailsFamily Bungalow (Sharing Pool)
  • Bungalow, Sea View (Outdoor Whirlpool Spa)

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 4
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsBungalow, Sea View (Outdoor Whirlpool Spa)
  • Family Bungalow, Garden View (Outdoor Whirlpool Spa)

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 4 Twin Beds
    More detailsFamily Bungalow, Garden View (Outdoor Whirlpool Spa)
  • Twin Room, Land View (Accessible)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsTwin Room, Land View (Accessible)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hersonissos

Mitsis Laguna Resort & Spa - All Inclusive is located in Hersonissos. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Port of Hersonissos and Crete Golf Club are worth checking out. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Hersonissos travel guide
Map
Popular Location

What's nearby

  • Sarakino - 6 min drive
  • Convention Centre Creta Maris - 6 min drive
  • Port of Hersonissos - 6 min drive
  • St. Paraskevi Church - 6 min drive
  • Sarandaris Beach - 22 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • Main restaurant — 1 min walk
  • Italian restaurant — 1 min walk

About this property

Mitsis Laguna Resort & Spa - All Inclusive

5-star beach property with a full-service spa
Guests at this beach property will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool. All 351 rooms feature thoughtful touches like free minibar items and espresso makers, along with free WiFi and furnished balconies or patios. Guests will also find 24-hour room service, flat-screen TVs, and coffee makers.
Mitsis Laguna Resort & Spa - All Inclusive offers 351 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Kids' club

Supervised activities for children between 5 and 12 years old

Entertainment

Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Conference space (4036 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Mitsis Laguna Resort & Spa - All Inclusive and receive a full refund?
Yes, Mitsis Laguna Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Mitsis Laguna Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Mitsis Laguna Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM–1:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. Activities include windsurfing, rowing/canoeing, tennis, and more.
Where is this property located?
Situated in Hersonissos, this all-inclusive property is 1.7 mi (2.7 km) from Sarandaris Beach and 2.2 mi (3.5 km) from Port of Hersonissos. Convention Centre Creta Maris and St. Paraskevi Church are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Mitsis Laguna Resort & Spa - All Inclusive

4.5
Wonderful
5 - Excellent
305
4 - Good
132
3 - Okay
20
2 - Mediocre
13
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Oct 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We recently stayed at your hotel and I feel a bit let down by the service we received. On arriving we were told about booking the ala carte restaurants online. I tried for 24hrs with a constant error message. I went to reception for help by which time There was no availability with the exception of an evening meal at the Italian on day 5 of our stay. During our stay we observed empty tables within the restaurants. It should be made clear to guests that they have to book as soon as they arrive otherwise they won’t get a table. We also requested a late check out, which I understand could not be facilitated however just as we were doing our final checks, making sure we had everthink when telephone rang at 12.07 to tell us we needed the room I feel this was a bit over the top we was only 7minutes late in leaving the room. On one of our days we visited the spa’s pool facilities at an expense of 10€ per person. We found the floor was wet and dirty. Neither the pool or the jacuzzi was heated as advertised and the jacuzzi jets didn’t stay on for more than a minute at a time. A far cry from luxury.

    Stayed 6 nights in Oct 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    The staff where friendly and helpfull and the crepe station was brilliant offering a wide range if sweet and savoury crepes. We had a sea view bungalow which was unfortunately up several flights of steps which had we have know at the time of booking would have booked a different room. The bungalows are very close to the main pool and the crepe station whichnis open till 4am so we got disturbed in numerous nights with the noise from the drunk people having crepes. The food was good abd catered but everyones taste unfortunately the drink choice was lacking. Great if you drink spirits ot cocktails but there was only 1 beer that wasn't very nice. All the rooms have a free mini bar which is re stocked daily which was a nife touch.

    Stayed 7 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Exceeded our expectations. Mitsis staff made our stay memorable.

    Stayed 3 nights in Oct 2019