Mitsis Laguna Resort & Spa - All Inclusive

Photo gallery for Mitsis Laguna Resort & Spa - All Inclusive

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5 outdoor pools
Terrace/patio
Terrace/patio
View from room

Overview of Mitsis Laguna Resort & Spa - All Inclusive

Mitsis Laguna Resort & Spa - All Inclusive

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Map
Anissaras, Hersonissos, Crete Island, 70014

Explore the area

  • Popular LocationConvention Centre Creta Maris6 min drive
  • Popular LocationPort of Hersonissos6 min drive
  • Popular LocationSarandaris Beach17 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)18 min drive

Choose dates to view prices

About this area

Hersonissos

Mitsis Laguna Resort & Spa - All Inclusive is located in Hersonissos. St. Paraskevi Church and Palace of Malia are local landmarks, and some of the area's activities can be experienced at Star Beach Water Park and Port of Hersonissos. Traveling with kids? Consider Aquaworld Aquarium and Acqua Plus Water Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Sarakino - 6 min drive
  • Convention Centre Creta Maris - 6 min drive
  • Port of Hersonissos - 6 min drive
  • St. Paraskevi Church - 6 min drive
  • Sarandaris Beach - 17 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • Mylos Tropical Restaurant - 8 min walk
  • Tritonas Restaurant - 5 min drive
  • Volkano - 5 min drive
  • Margo Taverna - 5 min drive
  • Sofas - 5 min drive

About this property

Mitsis Laguna Resort & Spa - All Inclusive

5-star beach property with a full-service spa
Guests at this beach property will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool.
Mitsis Laguna Resort & Spa - All Inclusive offers 351 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hersonissos property provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Main restaurant
  • Italian restaurant
  • Pan-Asian restaurant
  • Cretan Tavern
  • Tex-Mex Restaurant

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (4036 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 7 and March 27.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 348 out of 531 reviews
5 - Excellent 66%
Rating 4 - Good. 143 out of 531 reviews
4 - Good 27%
Rating 3 - Okay. 23 out of 531 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 531 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 531 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly Food selection was good and a la carte restaurants were very good. The night bar cocktails were super! I did ask for an iron that never arrived. You need to be up early to get a sun bed!
Stayed 5 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will come again
Stayed 7 nights in Apr 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big, good food, real all inclusive and overall a very nice experience. The beach is a rocky so not easy to go for a swim
Stayed 6 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star service from a 5-star resort! Every member of the staff from the front desk to the restaurant team was as welcoming and as accomodating as can be! Even though the weather wasn't in our favor during our stay, the Mitsis Laguna offered amazing hospitality and a relaxing experience that made our trip worthwhile. The restaurant and bar staff treated everyone as VIPs regardless of how much traffic the dining hall was getting at any given time. We look forward to coming back again to the Mitsis Laguna as soon as possible!
Stayed 5 nights in Oct 2021