“The lady at the front desk(i'm so upset i forgot to ask her name) helped us tremendously. My elderly mom booked rooms but i thought she didn't (shame on me) so i booked the same rooms before going inside. I was driving. This lady actually took the extra effort to get in touch with the GM(its company policy) to ask if i contacted the 3rd party booking company they would approve the refund. Mind you, we DID and WERE staying there. But my booking was a better deal(room choices). It took some work……
“Great place for a night stay. Plenty of eating and shopping places close by. Breakfast was delicious and everything was clean. Awesome customer service. ”
“Didn’t even bother staying here the second the front desk worker told another guest that both of their house keeping carts had been stolen by other guests. ”
