2/10 Terrible
Sandeep D.
19 jul. 2025
Le gustó: Limpieza
Extremely unhappy... I picked this property specifically after confirming there is AC. After first night I got a message saying I cannot use AC because it caused too much noise and disturbed neighbor above the unit and he complained to property manager. I spoke to property manager and she said Vacasa is already aware of this issue. This is totally unacceptable. Vacasa couldnt find another "similar" property for us move which also would have been painful to repack and move. We ended up sleeping uncomfortably in living room on the floor for rest of 2 nights with a tower fan. My wife complained she got back ache because of it and couldnt sleep well both nights. Vacasa offered 100 as compensation which they thought is pretty generous. When I said 100 is not going to justify the inconvenience caused and i didnt accept the 100, they offered a fan even after telling multiple times it wont help because bedroom is suffocating and window cannot be opened since AC unit is installed in window. Why would they rent out a unit with known issue when I particularly asked about AC since I know its going to be hot and humid.
Sandeep D.
Se hospedó 3 noches en julio de 2025