Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

朝食

Posted Jul 22, 2016
7泊しましたが、毎朝同じ朝ごはんが辛かったです。本当に全て同じでした。デジャブの様に。 その他は良かったです。
5 out of 5
by A verified traveler from 東京

Posted Jul 12, 2016
朝食はフルーツも豊富でデドックスジュースもありとても満足しました。 水餃子のゆでたてやおかゆも美味しかった。
5 out of 5
by A verified traveler from adelaide

Great experience with kids

Posted Jul 11, 2016
Stayed for a week and room and service was excellent.
5 out of 5
by A verified traveler

excellent hotel ,

Posted Jul 7, 2016
excellent hotel, would stay there again. the club area was great with very nice staff, food and wine great. Close to everything we needed
5 out of 5
by A verified traveler from bangkok

very convenient for meeting .

Posted Jul 4, 2016
Pros: good view room.clean,and comfort
It's good for meeting location,conference .No traffic at all.
5 out of 5
by A verified traveler

Posted Jun 19, 2016
Everything is wonderful, staff is super friendly and responsive
5 out of 5
by A verified traveler from tokyo

出張でも快適

Posted Jun 7, 2016
ブレイクファーストが充実。お粥、香港麺、クロワッサン、オムレツ、フルーツが特に美味しかった。またプールサイドのバーも雰囲気がよく、お酒も美味しく、いただきました。
5 out of 5
by A verified traveler from Monaco, MC

One of the best hotels in Hong Kong

Posted May 26, 2016
Pros: Food. Location. Rooms. Staff.
This is one of my favourite business hotels worldwide. I have been a guest here since 1997. All the services and staff are top notch. The pool area with the fabulous view is amazing. The gargantuan breakfast is still at the best quality. The rooms have been recently refurbished and feature all the modern convenience one could wish for. Also, the location is perfect; connected to the convention centre and within 5 minutes taxi from the main business towers, Admiralty (ferries to Macao) and Times Square. The ferries to Kowloon also depart almost right in front of the hotel (7 minutes indoor walk).
5 out of 5
by A verified traveler from Christchurch NZ

THE BEST VIEW OF HONG KONG HARBOR THERE IS.

Posted May 21, 2016
Pros: Everything.
Cons: The waiters pants in the Chinese restaurant were too long and the men were shuffling. Staff uniforms should fit perfectly.
Location: Good location. Star ferry Wanchai next door but a good long walk to shops. Taxi's were always available. Again the view.
What a fantastic seven nights in my favorite city. The view is memorizing and nothing was too much trouble for the staff. All body washes and shampoos were refreshed every day and the supply of clean towels exceptional. Comfortable bed, no wonder it is one of the world's best hotels. Oh yes, the majority of the staff are multilingual.
5 out of 5
by A verified traveler from Nottingham, UK

Excellent Hotel with fantastic service

Posted May 4, 2016
Pros: Staff, Service, Location, Cleanliness.
Cons: Nothing
Location: All excellent - easy access to all amenties.
First visit to Hong Kong and a Grand Hyatt for personal use. Great staff, service, location and cleaniliess. Hotel covered all things and great advise on concierge for best way to do things as well as making trip special when established a birthday was being marked, unprompted cake privided which was a nice touch. Thank you, would be happy to recommend and use again in the future.