2/10 糟糕
SEAN
与家人出行
2025 年 12 月 12 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed at this hotel many times over the years. I will not be staying there again.. we had issues with our first weeks accommodation there where they said they would hold our luggage for two days while we weren’t there and then turned around and said they did not say it so we didn’t have any luggage for a couple of days and then on our final stay there for two nights we were in a room with bedbugs. I went straight down in the middle of the night and had our room changed the next day. I had to broach it with the staff and they were very non-concerned and just kept asking. What did I want them to do? I explained to them that they needed to get the room cleared out properly and fumigated and get rid of the mattress and they just said they didn’t have to. They literally just took the sheets and wash them and they did not care about us being there. I will never stay in this hotel again, which is a shame because it’s so convenient in location and used to be a nice little hotel.
SEAN
2025 年 12 月入住 2 晚