Courtyard by Marriott Houston I-10 West/Memorial

Photo gallery for Courtyard by Marriott Houston I-10 West/Memorial

Primary image
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Courtyard by Marriott Houston I-10 West/Memorial

Courtyard by Marriott Houston I-10 West/Memorial

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
9444 KATY FREEWAY, Houston, TX, 77055

Explore the area

  • Popular LocationMemorial City Mall2 min drive
  • Popular LocationCityCentre4 min drive
  • Popular LocationTown and Country Village4 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)32 min drive

Choose dates to view prices

About this area

Houston

Courtyard by Marriott Houston I-10 West/Memorial is located in Memorial, a neighborhood in Houston, and is in a shopping district. Travelers eager for a bit of culture can stop by House of Blues Houston, while those who have shopping on the agenda may want to visit CityCentre and Memorial City Mall. Downtown Aquarium and Houston Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like skydiving.

What's nearby

  • Memorial City Mall - 2 min drive
  • CityCentre - 4 min drive
  • Town and Country Village - 4 min drive
  • Schlumberger Headquarters - 9 min drive
  • Westheimer Rd - 14 min drive

Getting around

  • Houston Station - 22 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • Lupe Tortilla - 10 min walk
  • Ciro's Italian Grill - 12 min walk
  • El Rey Taqueria - 12 min walk
  • Sushipop - 13 min walk
  • Guadalajara Hacienda - 13 min walk

About this property

Courtyard by Marriott Houston I-10 West/Memorial

3-star Houston hotel in Memorial, near Memorial City Mall
Along with a restaurant, this smoke-free hotel has a fitness center and self parking. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 128 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also find conveniences like sofa beds and microwaves. Housekeeping is available on request.
Courtyard by Marriott Houston I-10 West/Memorial offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Self parking on site (USD 11 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10-20 per person
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Skydiving

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Uncovered self parking fee: USD 11 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CY Houston I 10 West Energy Corridor
Courtyard by Marriott Houston I-10 West/Memorial Hotel
Courtyard by Marriott Houston I-10 West/Memorial HOUSTON
Courtyard by Marriott Houston I-10 West/Memorial Hotel HOUSTON

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 68 out of 112 reviews
5 - Excellent 61%
Rating 4 - Good. 23 out of 112 reviews
4 - Good 21%
Rating 3 - Okay. 12 out of 112 reviews
3 - Okay 11%
Rating 2 - Poor. 6 out of 112 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 112 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful property nice people
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

2/5 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Worst Marriott property in the U.S.
The set up of the room is great; it's well designed and efficient. Thats where the positives stop though. The negatives began at check in, where the girl at the desk (general manager?) played 20 questions with me and then charged me $20 for an early check in. I have stayed at dozens of Bonvoy properties the last 2.5 years, never charged for early check in. Disgraceful. The room was never cleaned my entire stay, no towels, I had to take the garbage out, bed never made. Additionally, when I booked, I paid an extra $11.00 per night, $44.00 total for breakfast to be included. Came to find out the only breakfast is out of pocket cost, I even had to pay for coffee the first day. The fact Marriott advertises and charges for breakfast on Hotels.com, while knowing it is not offered, is actual criminal fraud. I'll be following up with the Attorney General of Texas over that. Marriott-you owe me $44.00. The one bright spot, was the Asst Manager Patrick who went out of his way to get my wifi connected, which was much appreciated.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer, quiet, and very comfortable
This is a wonderful fairly new, contemporary hotel. The location was great as it was close to our family we were visiting. It was a very spacious room, very comfortable amenities, and very clean. And extremely quiet. Our only disappointment was we booked it with “restaurant facilities available,” which was very helpful as we had no car. We did not see any communication that the restaurant is not open Sunday or Monday. And be aware there is no place to walk for food options.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It was an incredible hotel to stay at. Clean and super nice.
Stayed 3 nights in Nov 2021