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Hyatt Place Houston/Sugar Land

Photo gallery for Hyatt Place Houston/Sugar Land

View from room
Outdoor pool
Premium bedding, down comforters, pillowtop beds, desk
Room, 1 King Bed, Accessible, Lake View | Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Overview of Hyatt Place Houston/Sugar Land

Hyatt Place Houston/Sugar Land

3.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
16730 Creek Bend Drive, Sugar Land, TX, 77478

Explore the area

  • Popular LocationFlying Saucer3 min drive
  • Popular LocationCHI St. Luke's Health-Sugar Land Hospital3 min drive
  • Popular LocationSugar Land Town Square6 min drive
  • AirportHouston, TX (HOU-William P. Hobby)39 min drive

Room options

About this area

Sugar Land

Hyatt Place Houston/Sugar Land is located on the waterfront and in a walkable area with good shopping. Houston Museum of Natural Science at Sugar Land and Smart Financial Centre at Sugar Land are cultural highlights, and travelers looking to shop may want to visit Sugar Land Town Square and First Colony Mall. Looking to enjoy an event or a game? See what's going on at Sugar Land Ice and Sports Center or Constellation Field. Spend some time exploring the area's activities, including golf lessons and golfing.
Visit our Sugar Land travel guideOpens in a new window
Map

What's nearby

  • Flying Saucer - 3 min drive
  • Pinot's Palette Sugar Land at Town Square - 3 min drive
  • CHI St. Luke's Health-Sugar Land Hospital - 3 min drive
  • Sugar Land Town Square - 6 min drive
  • First Colony Mall - 8 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • Minuti Coffee - 12 min walk
  • BJ's Restaurant & Brewhouse - 3 min drive
  • Perry's Steakhouse & Grille - 3 min drive
  • Coal Vines - 3 min drive
  • P.F. Chang's - 3 min drive

About this property

Hyatt Place Houston/Sugar Land

3-star hotel by the lake
Take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hyatt Place Houston/Sugar Land. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, RV/bus/truck parking, and an area shuttle
  • Express check-out, 5 meeting rooms, and a TV in the lobby
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 214 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and sofa beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Filipino, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 mi

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business center
  • Conference space (6037 square feet)
  • Meeting rooms - 5

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

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Sugar Land
Sugar Land
3 star
3 star
Hotel
Hotel
Business friendly
Business friendly
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 70 lbs)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Frequently asked questions

Does Hyatt Place Houston/Sugar Land have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Place Houston/Sugar Land?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Sugar Land on Jan 6, 2023 start from $96.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Houston/Sugar Land pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Houston/Sugar Land?

Self parking is free at this property.

What time is check-in at Hyatt Place Houston/Sugar Land?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Houston/Sugar Land?

Check-out is at noon.

Where is Hyatt Place Houston/Sugar Land located?

Situated on the waterfront, this hotel is within 1 mi (2 km) of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. First Colony Mall and Sugar Land Ice and Sports Center are also within 2 mi (3 km).

Can I cancel my reservation for free at Hyatt Place Houston/Sugar Land and receive a full refund?

Yes, Hyatt Place Houston/Sugar Land offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Houston/Sugar Land cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Place Houston/Sugar Land Reviews

Hyatt Place Houston/Sugar Land Reviews

Overall score and ratings

8.2

Very Good

How we verify reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 560 out of 1001 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 214 out of 1001 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 92 out of 1001 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 57 out of 1001 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 78 out of 1001 reviews" "
" "2 - Terrible 8%

8.5/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Mary
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Our new favorite hotel.

6/10 Okay

Jose
Liked: Amenities
The room they gave me was full of dog hair, and I asked them to clean it and they told me that they couldn't clean it because the general cleaning is every 3 days, the truth is that it didn't seem good to me

10/10 Excellent

MARIA FERNANDA
Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely consider staying here again.
Stayed 3 nights in Nov 2022

2/10 Terrible

April
Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check in staff was terrible. They were rude and unprofessional. I will not stay again due to the attitude of the check in staff. Check out was a completely different experience. The young lady who checked me out, Madison, was very friendly and professional. I will not stay at Hyatt again though because of the poor treatment I received upon check in. My experience at the courtyard (located next door) was much better so next time I will just stay at the courtyard.
Stayed 1 night in Nov 2022

10/10 Excellent

DEBRA
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend getaway for an Event at the Smart Financial Center. Conveniently located to venue and many restaurants within 10 min. Front desk clerks were very friendly and helpful, Free buffet breakfast great with plenty of hot/cold choices. Suite was larger than normal and very clean. They also had small bar in lobby area. Great experience.
Stayed 2 nights in Nov 2022

10/10 Excellent

zachary, houston
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Nov 2022

10/10 Excellent

Daryl
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean, spacious rooms
Stayed 1 night in Nov 2022

10/10 Excellent

Judy
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view of the Lake and loved walking around the area
Stayed 7 nights in Nov 2022

10/10 Excellent

Jasmine
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone I encountered was amazing! Thank you for phenomenal service. I’ll certainly be back.
Stayed 2 nights in Nov 2022

8/10 Good

Dara
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room in a lovely hotel, but housekeeping left my door ajar while I was gone & i came back to an open room. Nothing missing, but not a great feeling for a female traveling alone. I reported it to front desk, but they seemed unconcerned.
Stayed 2 nights in Nov 2022