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Overview of Hilton Garden Inn Houston/Sugar Land

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Featured Image
Outdoor pool, open 10:00 AM to 11:00 PM, pool umbrellas, sun loungers
Room Amenity
32-inch LCD TV with cable channels, pay movies
Room Amenity

Hilton Garden Inn Houston/Sugar Land

3 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationConstellation Field2 min drive
    Popular LocationFort Bend Children's Discovery Center3 min drive
    Popular LocationHouston Museum of Natural Science at Sugar Land3 min drive
    AirportHouston, TX (HOU-William P. Hobby)35 min drive

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About this area

Sugar Land

Hilton Garden Inn Houston/Sugar Land is located in Sugar Land. Houston Museum of Natural Science at Sugar Land and Smart Financial Centre at Sugar Land are cultural highlights, and travelers looking to shop may want to visit Sugar Land Town Square and First Colony Mall. Fort Bend Children's Discovery Center and Sugar Land Ice and Sports Center are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
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Popular Location

What's nearby

  • Constellation Field - 2 min drive
  • Fort Bend Children's Discovery Center - 3 min drive
  • Houston Museum of Natural Science at Sugar Land - 3 min drive
  • Sugar Land Town Square - 4 min drive
  • First Colony Mall - 4 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 45 min drive

Restaurants

  • Fish City Grill — 3 min drive
  • Guru — 3 min drive
  • BJ's Restaurant & Brewhouse — 3 min drive
  • LongHorn Steakhouse — 3 min drive
  • Jupiter Pizza & Waffle Co. — 3 min drive

About this property

Hilton Garden Inn Houston/Sugar Land

3-star hotel near Houston Museum of Natural Science at Sugar Land
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 202 individually decorated rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Hilton Garden Inn Houston/Sugar Land offers 202 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: USD 13.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4500 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 13.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Houston/Sugar Land Hotel
Hilton Houston Sugar Land
Hilton Garden Inn Houston/Sugar Hotel Land
Hilton Garden Inn Houston/Sugar Land
Hilton Garden Inn Houston/Sugar Land Hotel
Hilton Garden Inn Houston/Sugar Land Sugar Land
Hilton Garden Inn Houston/Sugar Land Hotel Sugar Land

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 25 out of 44 reviews
5 - Excellent 57%
Rating 4 - Good. 11 out of 44 reviews
4 - Good 25%
Rating 3 - Okay. 2 out of 44 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 44 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 44 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great! It was clean. They offered a breakfast buffet for $14 bucks a person. Unfortunately, the customer service lacked. I had originally booked a room with a double bed. When I arrived the front desk person at the time gave me a room with a KS bed (the front desk person did not tell me which room she was checking me into and I was rushing to check in I did not confirm) I returned to the front desk to request another room, the front desk person said they were all booked. She was not accommodating at first. I kept insisting and finally five minutes of going back and forth, she said she will give me the room I originally booked online with Expedia. Just disappointed I had to encounter a step back while staying here. They can work on improving their customer service.
Stayed 2 nights in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
No hot water in shower. Air conditioner not cold enough.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for the most part. The only thing is I needed more towels and I called to the front desk and after speaking with them with my request i never heard from them again nor saw the towels. Other than that they stay was good
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service from all employees had a great stay
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice, room dusty, no free continental breakfast Front desk and staff personable and friendly
Stayed 1 night in Mar 2021