5/5 Excellent
David
Traveled with partner
May 2, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Rihana as always. Have stayed many times previously so knew what to expect.
Food hall and peanuts bar have had a revamp which has improved the hotel even more.
Hotel looking immaculate, rooms cleaned daily.
Staff are incredible, a few miserable chefs on dinner unhappy to serve you a spoon of vegetables.
But bar staff and waiters are all friendly and work hard. Special thanks to Osman in food hall who was excellent, he attended us on breakfast lunch and dinner for a week. Everybody there do an excellent job its just he was always waiting on our part of the restaurant. Amd the Chef on breakfast egg duty (sorry didnt catch his name) always remembered me and had my eggs/omelette ready before i even asked for it.
Only disappointment was the restaurant we ate in. We were given a free meal Voucher to eat at the A La Carte Restaurant, we asked in the restaurant what we could order from the menu with the voucher and was told anything. So we ordered from the menu, on check out we had a bill to our room for the meal and was forced to pay it. Despite having the voucher, and the waiter telling us we could order anything. Food was a little disappointing in the restaurant which also didn't make us feel any better. But it is what it is.
The food in the main all inclusive restaurant was perfect every night!!
Stayed 7 nights in Apr 2022