8.6/10 Excellent! (225 reviews)
I want to start by saying that Britney was absolutely great, she was very friendly and helpful. When we arrived we were received by a blond heavy set woman wearing red lipstick, she was rude and combative I really wasn't sure why since I had never seen her in my life, she started by asking if we would be needing a ride to the airport and that we need to to let her know right there and then otherwise we wouldn't be able to be allow to get a ride, we also paid for a studio room and we were send to a basic rundown room that not even the toilet worked. After a whole day of trying to figure out what would happen to the toilet in the room Britney was kind enough to move us to a more comfortable room than where we were put in. The food is not the best they put this chimichury sauce that's not even chimichury is just garlic and oil on everything, we had to get mostly most dinners outside the resort since I couldn't really stomach all the food that was serve, Mostly I had Fruit and coffee. some staff were nice others were absolutely rude and just disrespectful period, there were two older guys part of the staff that were so nasty that I wasn't sure what their issue was.
Reviewed on Aug 22, 2025