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"Our hosts were wonderful. Very helpful and accommodating. Breakfast was excellent and the conversations even better. "

"Pros: Beautiful view of lake and mountains from the balcony. Very convenient for Le Train d'Artouste. Cons: Must provide your own, sheets, pillowcases, towels, toilet tissue, paper towels, trash bags, soap and other toiletries that are commonly provide by hotels and other overnight facilities. You must clean the place when you leave. Apartment consists of one room with a small kitchen, dining area with two lounges covered with smelly blankets. and a loft with two small bedrooms. Both bedrooms have sloped ceiling like an attic. Hit my head a couple of times. Beds are small and not suitable for anyone taller than 6 feet. The apartment is on the third floor with no elevators. Only closets for hanging clothes was locked or filled with cleaning tools and supplies Shower and toilet are on the first level. Stairs to the loft are narrow and slippery, very dangerous Concierge office is not open, I use Expedia when traveling because I do not like surprises, This booking was full of unpleasant surprises. Very disappointed. When we arrived, we were lucky to find a kind waiter in an adjoining restaurant who spoke English and contacted the caretaker who works from home. Although the caretaker seemed surprised that we were there, he did do his best to accommodate. Suggestion to the owners: If you are going to offer the apartment on an international platform such as Expedia, communications should be in multiple languages in addition to French, particularly Spanish, and English. "

"Very enjoyable stay"

"Very tasty non too fussy food. Lovely family vibe. Very comfortable beds. Stored my bike securely with no fuss. Managed very well with my terrible French, too! Many thanks "

"Nice clean room, large bed, near village, good restaurant and spa areas. But have to find own parking in the street "

"This is a lovely location- we would have liked to stay longer. "

"Nothing to dislike, this was the best hotel I have ben to for a long time. It is set apart from the main area of Canfranc Estacion and has a unique history. The decor is wonderful, especially the ceilings. Comfortable room, excellent dining. Lovely friendly, attentive and professional staff. "

"Everything was great but it would be nice to have TWO chairs in the room "

"Beautiful hotel, our room was great. Only issue was internet was nearly impossible to log into. We had to ask desk staff several times to assist and finally night before leaving we were able to get ipads on system. There was no password given to guests, shouldn't be this hard to get internet service on devices. Finally desk staff did something on their computer for us, said wait 15 min, but took about an hour to get wifi on devices. Staff at desk tried, but this needs to be fixed on a higher level."