Ratings based on 33 Verified Reviews

3.6 out of 5
73% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from NY

Nice hotel close to the beach

Posted Jul 1, 2015
I was disapointed for the location of the room, i had asled 2 beds they gave 1 which they fixed, the telephone was not working, there was moldnon wall, I asked for a wake up call for 6:30am, they called at 7.not enough communication and information. But the staff was very nice as well as the chauffers who took us to Poséidon and to the port (very courtous) the manager also
4 out of 5
for Everyone
by A verified traveler from Kent

Sorriso Thermae Resort & Spa

Posted Aug 4, 2014
Pros: Friendly staff, location , and facilities
Cons: double room which is separate from hotel complex needs the fixtures fixing, some bits made it look unkempt. but always clean and cool.
Location: spa park, town close by. about 30 minute walk. local shops good for the bits you need.. local supermarket (corner shops) are excellent value for fruit
An excellent hotel with wonderful facilities, great health resort. good specialists. close to a wonderful spa park,. Staff at the Sorriso Thermae are excellent, very helpful, always willing to assist. Reception staff are great and will do anything they can to help.. Frequent minibus to the beach and back.. great time. nearby , be prepared to pay about £30 for a day visit to the spa park.. but it has wonderful spa and sauna. great scenery and plenty of places to chill out.
5 out of 5
for Everyone
by A verified traveler

Nice hotel. Beautiful views.

Posted Jul 15, 2014
Pros: We had a balcony view of the Bay of Naples. Beautiful.
Location: Rented a car and spent time in Lacco Ameno.
Thermae pools were amazing especially the one inside the spa. The staff were extremely friendly and helpful. Food was delicious.
3 out of 5
by glynis

The swimming pool was excellent with good sea view

Posted Aug 20, 2013
Pros: The pool.
Cons: Choice of food at breakfast and the ambiance of the breakfast restaurant. Despite overlooking the sea, the breakfast area was untidy.
Location: Not much near by. Definitely need transport, preferably a motorino.
Too far from the lovely town centre of Forio. Booked a classic room with Expedia, only to find that we were given standard rooms of a lesser quality. Did not find this out until checking out, then o late to complain.
4 out of 5
for Everyone
by Nino from New York, NY, USA

Great for a relaxing stay

Posted Apr 25, 2013
Pros: Good food, great spa
Cons: Poor wifi in rooms
Location: Very good
Spent a week in April, weather was very good enjoined outside pools and inside pool, Spa was very good , hotel restaurant was very good compared to price
2 out of 5
by A verified traveler from London, UK

20 years ago it would have been acceptable

Posted Apr 3, 2013
Pros: checking out
Cons: food
Location: dreadful. Ischia has done nothing to freshen up. Faded and without inspiration. Caribbean Islands - we are coming!!!!
mediocre service; especially receptionists had a hard time to crack a smile. food was an absolute disaster. they couldn't even get the pasta right - let alone more complex food. absolute no atmosphere. hotel bar is allowed to play music on only two nights per week (!). bar mixer has no clue how to prepare cocktails. they have their four star because they are apparently a Spa Resorts, but one sauna for two hundred hotel guests - one small pool cramped with people makes it a very uninspiring experience. the hotel rooms were furnished with outdated closets, beds, year old and uneven matrices and a tiny TV set attached to the wall close to the ceiling. it felt like a prison cell.
5 out of 5
for Families
by A verified traveler from Montana

Loved the spa services!

Posted Oct 4, 2010
The hotel was a bus ride from the ferrt port, and was very nice. Restaurants good (the best octopus I ever ate!) and the pools were nice. The hotel seems to cater to German visitors, and some signs were only in Italian and German; tricky for English speakers. Fortunately the menus were in English. the spa services were so nice that I went back for more, and could have done even more with more time. AC did not seem to work in room, but windows opened. I thought it was a good value and would go back.
4 out of 5
by A verified traveler from Kent

Lovely hotel

Posted Aug 14, 2009
This hotel was lovely, good facilities and really clean. At first some of the staff are a bit grumpy, but then they warmed up. There are 2 downsides to the hotel - it is on a noisy road and it the beach is a 10 minute walk down steep cliff type steps - fine going downhill, but incredibly difficult uphill! Lovely, quaint and rustic area with lots of little restaurants to choose from.
3 out of 5
by A verified traveler from reggio calabria

Posted Oct 3, 2016
Stanze malmesse a circa 300 m dall hotel,su strada trafficata e pericolosa,cattive condizioni igieniche,addirittura c'è piovuto sul letto ,veramente un tugurio.Una truffa
5 out of 5
for Everyone
by A verified traveler

Stupenda posizione e complimenti x la nuova piscin

Posted Sep 15, 2016
Soggiorno ottimo x relax e rigenerante da provare... Ci torno appena possibile