InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified

Photo gallery for InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified

Lobby
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)
Presidential Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified

InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310

Explore the area

  • Popular LocationPondok Indah Mall1 min walk
  • Popular LocationPondok Indah Golf and Country Club6 min drive
  • Popular LocationGandaria City Mall11 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)47 min drive

Choose dates to view prices

About this area

Jakarta

Located on the boardwalk, InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified is in Kebayoran Lama neighborhood and is connected to a shopping center. Jakarta Cathedral and National Monument are notable landmarks, and travelers looking to shop may want to visit Pondok Indah Mall. Traveling with kids? Make time for Taman Mini Indonesia Indah, or check out an event or a game at Gelora Bung Karno Stadium.

What's nearby

  • Pondok Indah Mall - 1 min walk
  • Pondok Indah Golf and Country Club - 6 min drive
  • Gandaria City Mall - 11 min drive
  • Blok M Square - 16 min drive
  • South Jakarta Mayors Office - 21 min drive

Getting around

  • Lebak Bulus Grab Station - 4 min drive
  • Jakarta Kebayoran Station - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 47 min drive

Restaurants

  • Starbucks - 2 min walk
  • Warjok Asli - 3 min walk
  • Sushi Tei - 3 min walk
  • The Duck King - 5 min walk
  • Genki Sushi - 5 min walk

About this property

InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified

Luxury hotel connected to the convention center in Jakarta with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a water park (surcharge) and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified offers 311 air-conditioned accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 4 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 150000 per day)
  • Extended parking on site (USD 60000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 338800 for adults and USD 169392 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Lounge
  • Sugar and Spice

Things to do

  • 24-hour fitness center
  • 4 spa tubs
  • Aerobics classes
  • Children's pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa services
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 15

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Guest room or club lounge
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 338800 for adults and USD 169392 for children (approximately)
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah an IHG Hotel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 71 out of 92 reviews
5 - Excellent 77%
Rating 4 - Good. 15 out of 92 reviews
4 - Good 16%
Rating 3 - Okay. 5 out of 92 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 92 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 92 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important part of the reason my wife and I will return is because of the absolute professional services this hotel provided.
Stayed 8 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The facility looked quite new, and the ambience very good. It was pity the bar lounge and Shio Japanese restaurant was closed.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots you can do in the Pondok Indah malls around the hotel, everything you need is there!
Stayed 7 nights in Dec 2021

5/5 Excellent

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Clean room 5 starts, High Tech, Comfort, Luxury, connected to the Mall.
Stayed 1 night in Dec 2021

1/5 Terrible

Stayed 1 night in Nov 2021