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Very friendly and attentive staff. Very enjoyable stay.
The hotel is nice. All facilities in the room are in good quality. The only recommendation is if they can provide a paper towel in the kichen that would be great. The food was delicious. Also the big plus is it is connected to the mall thus we can get food and anything easily. Definitely will stay ...
Everything about the rooms is wonderful.....I travel all the time, on Business, all over the world. One of the best hotels I have EVER stayed in
Good duty manager paid attention to details and was responsible to requests. However for the price of the rooms, I am not convinced there is value since there were many lapses in service and also quality.
My stay at the Ritz over the 17/18 March was delightful. I was celebrating my birthday and the staff went above and beyond to decorate the room with personalized photos and flowers. Amazing. I have always been a fan of the Ritz but I have to say this is a hard one to top off. Thanks guys!!!
The room was very spacious, and the hotel was overall well-appointed. Location was decent; not really walkable, but central enough.
Location: very good and it is close to a big shopping mall. Room: very tidy but shower in the room I stayed did not provide hot water( a bit warm but not enough) Service: some kind of free drinks
I appreciate the hospitality the staff offered but the hotel is overrated and slightly outdated. The knobs and fixtures kept falling off on many random appliances. And on my first day, I requested a single queen suite on the 11th but I got stuck with one on the far corner on the 3rd floor. To make ...
Good and kind attendant. Comfort like a house
Location very good and all aspects are good but only the food not good enough
This hotel is fabulous. I will now stay at other properties based on this hotel. Location is close to a lot of dining and coffee locations. Very new hotel is imbecciably clean. Staff is warm and friendly. Very nice Japanese style toilet.
2 days for Christmas holiday - Nice stay for relax, gym, swimming and good breakfast.
I stay at this hotel from 9 March until 24 March I face a problem with AC at my room I call maintenance 4 times to fix AC Temp which was always hot at bed area
I used to stay there many times over the years but this time I noticed the need for renovation and remodeling. The room are still nice but old. The toilet is still the older style with a second bowl for cleanup. Won't stay there again as other hotela are much better
Nice modern hotel w nice mall connection. Would never have to worried about food since they have nice variety on the mall.
Fantastic hotel and a great stay. Hotel restaurant very good value. I enjoyed my allocated room very much.
the sultan hotel is quite an old hotel complex situated nearby a big park and JCC Jakarta Convention Center. If you are participating or attending any exhbition or event this is the ideal hotel havign a direct underway passage to JCC. Our stay was pleasant , rooms were comfortable, very rich breakfast ...
Love the garden and pool area, and the staff was super. Last time I stayed here was in the 90s. But be prepared that this is a 3 star hotel operating in a 5 star setting, Internet was sporadic. Food was disappointing. Took ages to sort out some simple issues with concierge. Room outfitting (other ...
The hotel staff were exceptionally great. Room was spacious and comfortable. breakfast was about average mostly oriental food since majority of guests are from east Asia. Japanese restaurant was amazingly wonderful in service and food. pool area and cafe was fine but with very slow service. Spa and ...
Very old hotel but very convenient with Supermall Karawachi opposite the hotel.
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