Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We've had mixed experiences with the River's Edge cabin. This was our second time staying here, and we loved the first stay because of the nice property, river front location was great, the cabin met all needs with comfort, games, and cleanliness. It was a very enjoyable stay.This latest stay was a much different experience. Check in was very smooth and the lady that called me with the code was extremely friendly, but once in the house we found many things that were not working. There was a massive leak under the sink that we had to keep towels on the floor to absorb, the hot tub was not working, the coffee maker did not work and just leaked water all over the counter, the fan above the stove did not work, and the basement smelled very musty (which was present the first time, and being riverfront is probably unavoidable). I tried to call the company to get these issues resolved on our second day but was met with an "outside business hours" message Saturday around 10am. I then sent an email with photos and never received a response. It was disappointing that we couldn't enjoy this cabin to the fullest like our first stay. I also later noticed that a mouse had gotten into my carry tote, chewing through a dry bag and eating a sealed package.We would stay here at this cabin again as we love being on the river, but probably only if we got direct confirmation from the management company that these issues have been resolved.