Jilotepec Vacations from $675

The rooms are great, very new and super equipped. My issue was that apparently they doble booked my room. So at 12 am a group walked into the room. Which was unsafe and uncomfortable for everyone! Very unsafe and irresponsible

I enjoyed the hotel. I asked for a quiet room and that is exactly what I got. There are a few things I would recommend to the hotel to improve. First the lighting....The lights in the living room, dining area, and bathroom were rather dim LED lights which did not quite give enough brightness. I would have been great if the living room had at least one lamp which could be used for reading. Also in the bedroom...the bedside lamps attached to the wall near the headboard were way too bright and undimmable, and were impossible to move to adequately use for reading in bed. Also, the only seating area in the living room was a very deep couch (which obviously could be used as a bed) but was not very comfortable to sit on. Would be nice if there were at least one comfortable chair in the living room for seating with a light for reading near it. But the hotel was very pleasant and intimate, and well located in a nice area with lots of eating options nearby.

2 minute walk to Canadian embassy

Our hotel experience was exceptional. The entire staff was the most professional, professionally trained, and friendly that I’ve had the pleasure of being greeted by. Jose Luis, our concierge knew everything about the area and was able to set up tour tickets for us to all of the attractions we wanted to see. Housekeeping staff did an amazing job every day. The hotel is gorgeous and I wasn’t all of the Granger of the lobby, the rooms and all of the amenities. The hotel location was perfect for us close to restaurants bars, and all the main avenues to get us to all of the places we wanted to go I cannot say enough about our five star stay if you were planning a trip to Mexico treat yourself to this magnificent hotel.

Excelente ubicación, instalaciones en buen estado, me gustó mucho el jacuzzi y la piscina climatizada, el sendero, la cascada, el área para fogata, el restaurante, no me gustó que no hubiera opcion para desayuno a la carta el domingo, unicamente buffet, a veces no todos los comensales tienen tanto apetito seria bueno dieran la opción a elegir, no hay cafetera disponible en la habitación, aunque se puede pedir el servicio de café a la habitación con costo, la habitación es fría pero las cobijas adicionales son muy calientitas, además se puede solicitar encender la chimenea de alcohol o utilizar el calentador eléctrico disponible en la habitación, el personal atento y amable, en general todo muy bien, 100% recomendable, buen lugar para disfrutar, descansar y estar en contacto con la naturaleza.