Jocotenango Vacations from $886

Staff was EXTREMELY kind and welcoming. I assumed boat transportation would be as easy as other parts of the lake which led me to not have transportation when it was time for me to arrive at the hotel. The hotel was incredibly helpful and helped me get on a public boat which saved me from paying $100 for a public boat. The hotel is VERY secluded and it felt like I was the only person there. I definitely should have picked something closer to other towns because I felt like I wasted a day of my trip however that was 100% my fault. Would stay here again but with plans to have more of a relaxing vacation instead of traveling. Definitely don’t book if you are looking to travel around the lake and maximize your time however if you are looking for a slow relaxing day or few days this is a great option especially if you’re willing to book one of the more expensive rooms.

I specifically stated that for religious purposes, I could not eat the meat provided by the hotel so I ordered food and the staff told me no outside food was allowed, and I told them that I needed my meals to be Halal. They did not accommodate in any way shape or form. I also fast for religious purposes and during the hours I’m allowed to eat there is no food available at the hotel and they still stated that I could not get outside food when no food was being provided by the hotel. The lack of compassion and courtesy was truly appalling.

El trato no fue hospitalario ni profesional cuando consulté sobre el parking, les falta mejorar en eso.

We loved our 4 day stay at Kula Maya. Super friendly staff, clean hotel and room, tranquil location providing privacy and intimacy while being just a short walk to the main shops and restaurants. Would definitely recommend! Our favorite part was the Yurt, a big space accompanied by a large, outdoor bathroom and private balcony.