“Unexpected late check-in fee with no prior disclosure.
We arrived at the hotel a little after 9 PM on Tuesday, August 11. At around 8:20 PM, while we were still on the way, we called the hotel to request an extra blanket. We also told them we were still driving and would arrive in about 40 minutes. The staff simply said “okay” and never mentioned any late check-in fee.
When we arrived, the front desk asked us to pay an additional charge. The total was different from our original Expedia……
“Unexpected late check-in fee with no prior disclosure.
We arrived at the hotel a little after 9 PM on Tuesday, August 11. At around 8:20 PM, while we were still on the way, we called the hotel to request an extra blanket. We also told them we were still driving and would arrive in about 40 minutes. The staff simply said “okay” and never mentioned any late check-in fee.
When we arrived, the front desk asked us to pay an additional charge. The total was different from our original Expedia……
XIAO
