The Swiss Residence

Property class: 4

Choose dates to view prices

Kandy Lake is located near The Swiss Residence, which provides a nightclub, a rooftop terrace, and a garden. The on-site international cuisine buffet restaurant, Edelweiss Restaurant, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, Non Smoking, Mountain View

A hotel room with two beds, a wooden floor, a large mirror, and a TV on the wall.

Deluxe Double Room, Non Smoking, Mountain View

  • Mountain view
  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a chair, and a view of the outdoors.

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

  • Mountain view
  • 290 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
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About the neighborhood

Located in Kandy, The Swiss Residence is in the city center and near a train station. Kandy Lake and Udawatta Kele Sanctuary reflect the area's natural beauty and area attractions include Kandyan Art Association & Cultural Centre and New Ranweli Spice Garden. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. Visit our Kandy travel guide
Map
23, Bahirawakanda, Kandy, 20000

What's nearby

  • A white colonial-style building with a red roof on a lake, surrounded by lush greenery and small floating gardens.
    Kandy Lake
    20 min walk - 1.1 miles
  • A traditional water village with buildings along the riverbank, surrounded by lush greenery.
    Temple of the Tooth
    3 min drive - 1.2 miles
  • Bahirawakanda Vihara Buddha
    3 min walk - 0.2 miles
  • Wales Park
    2 min drive - 0.9 miles
  • Royal Palace of Kandy
    3 min drive - 1.2 miles

Getting around

  • Kandy Railway Station
    7 min drive
  • Bandaranaike Intl. Airport (CMB)
    159 min drive

Restaurants

  • Sky Lounge
    14 min walk
  • Kandyan Muslim Hotel
    13 min walk
  • Soul Food
    14 min walk
  • Cafe 1886 By Salgado Bakers
    17 min walk
  • The Pub
    14 min walk

About this property

The Swiss Residence

  • Upscale hotel near Kandy Lake
  • Consider a stay at The Swiss Residence and take advantage of a nightclub, a rooftop terrace, and a garden. The on-site international cuisine buffet restaurant, Edelweiss Restaurant, offers breakfast, lunch, dinner, and a poolside location. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool
    • Free self parking and valet parking
    • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
    • A front-desk safe, wedding services, and meeting rooms
  • Room features
  • All guestrooms at The Swiss Residence boast perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with bidets and free toiletries
    • 42-inch LED TVs with cable channels
    • Separate sitting areas, electric kettles, and daily housekeeping

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Frequently asked questions

Does The Swiss Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Swiss Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Swiss Residence?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Swiss Residence?

Check-out is at 12:30 PM.

Does The Swiss Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Where is The Swiss Residence located?

Located in the heart of Kandy, this hotel is within 1 mi (2 km) of Asgiri Maha Viharaya and Kandy Lake. Bahirawakanda Vihara Buddha and Kandy Clock Tower are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Swiss Residence Reviews

6.4

7.8

Cleanliness

8.0

Location

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation all the way

After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our money

Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På tross av trist lobby, veldig bra!

Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Huge dissapointment

We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel med god service

Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
Verified review

6/10 Okay

Das Hotel ist eine Baustelle

Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.
Verified review

6/10 Okay

Liked: Room comfort

OK hotel nice location

Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
Verified review

6/10 Okay

Disliked: Staff & service

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。 　ドアノブの鍵がしょぼいので、少し不安な感じ。 　うっかりミスで、ウエルカムドリンクをぶちまけられたり。 　フロントの係りの中には融通の利かない人もいたり。 　上層階になると、シャワーの出が悪い。 　料金的には、納得できる程度のサービスかな。
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice hotel and good service. We

Nice hotel and good service. We enjoyed our stay for one day.