6/10 Okay
Kamran, Hellertown
Traveled with family
Nov 17, 2022
Disliked: Amenities
They picked me from the airport
Staff was polite
Front desk need lots of training
Not to speak swear words in front of guests. Abstain from socializing and joking among themselves…. Literally heard one front desk guy saying chutia and bahanchood to someone.
They should be careful what they talk among themselves
Gym was horrible, it’s old and broken. I came back to hotel around 6pm after work and was hungry…. A guy was giving fruits into other rooms ….. I asked and he refused and told me that I have to call front desk to get the fruits in my room. I have stayed in other hotels and have found the staff here rude and crude.
Please train them and gym needs overhaul
Otherwise experience was OK. Since there price is higher then other nearby hotels was expecting better service
Kamran
Stayed 5 nights in Nov 2022