Kaskazini A Vacations & Trips from $2,401

Friendly and courteous staff, facility is right by the beach and well kept clean rooms

Lovly

The accommodations, food, and service were incredible!

We had a lovely and memorable stay at Upendo Beach Boutique Hotel. The location is simply beautiful, with breathtaking views and a peaceful ambiance. The staff were exceptional—especially Theo, who was incredibly helpful and welcoming throughout our stay. Although I made an error in my booking by reserving the two-bedroom villa for only two adults, the hotel management showed great understanding. They kindly offered a generous solution by asking us to cover only 50% of the additional amount, which we truly appreciated. The villa itself was spacious, clean, and beautifully designed. The entire property is well-maintained and provides a wonderful boutique experience. One recommendation: it would be great if a pool heater could be added, as the water can be quite chilly in July. Overall, we enjoyed our time very much and thank the team for their hospitality!

Overall the property has a lot of potential. The grounds were quite overgrown and unkempt, and the rooms while tidy, had poor finishing particularly with respect painting, where there was paint all over everything. The timber shutters on the terrace doors were broken, one set didn't close at the bottom. The wifi was very unstable through the property, and could not maintain a connection. In the room it did not work at all, and I was unable to do my work until later in the first evening when the IT person was able to install an additional AP in my room. The food in the restaurant was OK, nothing to write home about, and would expect more for example from breakfast, where the fruit selection was limited despite there being an abundance of fresh fruit varieties from street vendors on the roadsides not far from the Resort. The staff were adequate, but lacked the bubbly, friendly and enthusiastic energy that I've experienced almost everywhere across East Africa.