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Royal Penguin Boutique Hotel & Spa

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Minibar, in-room safe, individually decorated, individually furnished
Classic Penthouse | Minibar, in-room safe, individually decorated, individually furnished
Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished
Classic Penthouse | Minibar, in-room safe, individually decorated, individually furnished

Overview of Royal Penguin Boutique Hotel & Spa

Royal Penguin Boutique Hotel & Spa

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Personal protective equipment
Map
Thamel, Kathmandu, 11856

Explore the area

  • Popular LocationGarden of Dreams9 min walk
  • Popular LocationKathmandu Durbar Square14 min walk
  • Popular LocationDurbar Marg15 min walk
  • AirportKathmandu (KTM-Tribhuvan Intl.)26 min drive

Choose dates to view prices

About this area

Kathmandu

Royal Penguin Boutique Hotel & Spa is located in Thamel, a neighborhood in Kathmandu, and is in the entertainment district and near the airport. Freak Street and Narayanhity Palace Museum are local landmarks, and travelers looking to shop may want to visit Durbar Marg and Kathmandu Civil Mall. Be sure not to miss outdoor adventures like ziplining and mountain biking, or hop on a moped rental nearby and take a self-guided tour around Kathmandu.
Visit our Kathmandu travel guideOpens in a new window
Map

What's nearby

  • Garden of Dreams - 9 min walk
  • Taleju Temple - 12 min walk
  • Narayanhity Palace Museum - 12 min walk
  • Kathmandu Durbar Square - 14 min walk
  • Durbar Marg - 15 min walk

Getting around

  • Tribhuvan Intl. Airport (KTM) - 26 min drive

Restaurants

  • Yala Cafe - 2 min walk
  • Newa Momo Restaurant - 2 min walk
  • Shafqat Halal Food Restaurants - 2 min walk
  • Ofukuro No Aji - 3 min walk
  • Mustang Thakali Chulo - 3 min walk

About this property

Royal Penguin Boutique Hotel & Spa

Family-friendly Kathmandu hotel in Thamel with full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite.
Royal Penguin Boutique Hotel & Spa offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kathmandu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a spa tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Penguin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Cave Restaurant

Things to do

  • Aerobics classes
  • Full-service spa
  • Health club
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 1:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Airport shuttle fee per child: USD 15.00 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Penguin Boutique 2
Royal Penguin Boutique 2 Kathmandu
Royal Penguin Boutique Hotel 2
Royal Penguin Boutique Hotel 2 Kathmandu
Royal Penguin Boutique Hotel Kathmandu
Royal Penguin Boutique Hotel
Royal Penguin Boutique Kathmandu
Royal Penguin Boutique
Royal Penguin Boutique Hotel Spa 2
Royal Penguin & Spa Kathmandu
Royal Penguin Boutique Hotel & Spa Hotel
Royal Penguin Boutique Hotel & Spa Kathmandu
Royal Penguin Boutique Hotel & Spa Hotel Kathmandu

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 87 out of 159 reviews
5 - Excellent 55%
Rating 4 - Good. 52 out of 159 reviews
4 - Good 33%
Rating 3 - Okay. 8 out of 159 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 159 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 159 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

3.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great room with a great soaking bathtub
Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.
Stayed 2 nights in Jan 2020

2/5 Poor

This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.
Stayed 3 nights in Jan 2020

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019