西雅图肯特谷冰中心附近酒店

“未含早餐在預訂時沒有清楚註明”

“1. When I checked in they said although I had a reservation no rooms were available and he would have to change my reservation because I had a service animal and were only allowed on 1st floor. 2. Gave me room 127 and it had no hot water. No place to move to until morning and he would have maintenance come, never did. Ended up washing in cold water for funeral. Got told will have to change rooms when I get back. 3. Moved to 223 queen beds when booked king suite. This room bathroom plugged did……

“Very disappointing stay. The room and bathroom were not clean. We found a cockroach in the room/bathroom area, and the bedsheet had what appeared to be dried blood and several dirty spots. The coffee machine in the room was also broken from the beginning. We reported it to the staff, but no action was taken. My son was sick that night and needed to drink a lot of water and use the bathroom frequently. Because of the cockroach issue, we asked the front desk if we could move to another room, but……

“The front desk services are really nice”

“good”

“ Terrible absolutely!”

“好”

“nice hotel”

“Yes”

“Ok”