Khao Kop Vacations from $533

The housekeeping and pool services were excellent, but not for the front desk gals.

One of the best resorts I ever visited. Amazing views. Slightly pricey food at the hotel. But really good vibes.

All staff members worked exceptionally hard. One person managed all duties, including driving the shuttle, housekeeping, concierge services, and luggage transportation. The restaurant team was consistently unaware of our VIP discount and encountered repeated issues. Towels were limited, old, smelled bad, and torn, which is uncharacteristic of a VIP hotel listed on Expedia. We used Expedia for our two-week stay, but this hotel was the worst option. The tour arranged by the hotel was also disappointing—unable to see what we paid for. On the last day, the tour agent tried to charge us 500 baht for a Grab ride to the airport, although it only cost us 300 baht via our app. We expected these services to be reliable and honest.

The room, bedding and my clothing after 24 hours was very damp and I had mildew growing on my clothing in the wardrobe. The pools were nice but disappointed that the larger pool was closed for 2days while the surrounding area was being cleaned and the pool bar wasn't open. The Breakfast was adequate but had little choice if you don't like cooked stews/vegetables for breakfast.