Glamping in Kivu

"The staff are wonderful, both kind and efficient. The reception were helpful and made one feel so welcome on arrival. Getting there at night can be tricky as google maps is wrong while there are few signposts showing the way. The setting is fantastic and what a tranquil and relaxing place! Great place to see Nyungwe forest from."

"This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!"

"Tranquil and beautiful setting, lovely escape! Jojo was wonderful in letting us know about everything when we arrived and helping us organize a boat trip - accommodated late check out also. Would definitely stay again if in the area "

"The setting of the hotel is superb – nice beach (the water has great mineral quality to it), different walks at the door step (Congo-Nile trail or lakeside paths, coffee washing station nearby is great to visit). The food is excellent (from the local vegetable and fruit garden) and rooms are spacious and well-maintained. The downsides are 11 km of dirt track in poor condition (allow extra 10-15 min relative to google maps estimate) and rooms can be too warm at night (24C at night, no aircon) "

"The Serena Hotel in Lake Kivu was lovely. We had a great room with a lake view. Since we traveled with a guide we did not use any of the extra guest services but we did take a boat ride out to the Nyamyumbo hot springs which was quite an experience. The opposite of a hotel spa! Staff were very pleasant and accommodating. I would recommend this hotel!"

"The place isn’t anywhere near as nice as the pictures. Nice staff but that’s about it. Overpriced like everything else in Rwanda."