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Get an overview of this hotelRomantic hotel with 9 restaurants and full-service spa

Popular property highlights

Free WiFi
Restaurant
Swimming pool
Business center
Babysitting

Location

Located in the heart of Kobe, this spa hotel is steps from Kobe Convention Center and Kobe International Exhibition Hall. UCC Coffee Museum and Kobe Science Museum are also within 10 minutes.

Hotel Features

Along with 9 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Room Amenities

All 744 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and TVs. Minibars, room service, and free newspapers are among the other amenities available to guests.

Renovations & Closures

The property will be renovating from 24 January 2018 to 15 March 2018 (completion date subject to change). The following areas are affected:
  • Select guestrooms
The property will be renovating from 15 August 2018 to 15 October 2018 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kobe Portopia Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a health club, and a sauna. An area shuttle and a train station pick-up service are complimentary for guests. Onsite parking is available (surcharge).

Kobe Portopia Hotel has designated areas for smoking.

  • Newspapers in lobby (surcharge) 
  • Theme park shuttle (surcharge) 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Free WiFi 
  • Self parking (surcharge) 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Health club 
  • Valet parking (surcharge) 
  • Number of coffee shops/cafes - 2 
  • Swimming pool 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Conference space size (meters) - 0 
  • Number of meeting rooms - 36 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 9 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 0 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Free train station pickup 
  • Total number of rooms - 744 
  • Number of floors - 31 
  • Tennis on site 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Pay movies 
  • Slippers 
  • Free WiFi 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Television 
  • Iron/ironing board (on request) 
  • Desk 
  • Electric kettle 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Wheelchair accessible 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Tajima - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Trente et Un - This restaurant specializes in French cuisine and serves lunch and dinner.

Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage 
  • Thai massage 
  • Reflexology 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 
  • Ayurvedic treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at 1 AM

Check-in time starts at 3 PM

Special check-in instructions:

Check-in and check-out times vary by room type. Guests booking a Late Check-In 18:00/Early Check-Out 10:00 room type must check in at 6 PM. The check-in time is 3 PM for all other room types. For more details, please contact the property using the information on the reservation confirmation received after booking.
Children under 18 years old are not allowed in the gym. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1188.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Parking height restrictions apply
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.
A swim cap is required to use the swimming pool. Guests must bring their own. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between JPY 2851 and JPY 3088 per person (approximately)
  • Self parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1188.0 per night
  • Facilities fee: JPY 1200-3400 per person and includes use of:
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Portopia
  • Hotel Portopia Kobe
  • Kobe Portopia
  • Kobe Portopia Hotel
  • Portopia
  • Portopia Hotel
  • Portopia Hotel Kobe
  • Portopia Kobe
  • Portopia Kobe Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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