Koh Tao Chalets

"There was construction outside our window and our only view. The bed was very uncomfortable. "

"Good, clean friendly staff, good transport and amenties."

"The staff were incredibly warm, welcoming, and thoughtful throughout our stay. Our room was spotless and beautifully maintained!"

"Very nice staff"

"Despite having asked the room did NOT have hot water at all"

"clean room, lovely facilities and nice staff "

"Last night it started to rain as we finished our dinner at Montra hotel, which was lovely by the way. The pathway to our room is not lighted and made even darker with the rain. There are stone tiles leading to our room which are raised at different places, like random steps, which are very difficult to discern in the dark. The rain made the tiles slippery. My husband tripped on one of the raised wet tiles and fell, badly injuring his elbow and knee. Distraught, I ran to reception and asked for a first aid kit. I found it odd that the hotel manager did not look up once from her computer. Compassion alone should have made her inquire when a senior guest ask for a first aid kit to attend to his 76 year old husband. By the way, the first aid kit is lacking. I went out and bought gauze, bandages and antiseptic cream. When we returned the kit in the morning, again she pretended we were not there. I think it reflects poorly on a business when someone injures themselves on your property and management or the other employees at the desk don’t inquire as to the guest's well-being. What if my husband needed hospitalization? This definitely affected my regard for the hotel."

"Nice hotel but lots of stairs!"

"It's pretty outdated. Obviously we get what we paid for, we stayed a whole week though and our kiddo ended up getting super sick so it wasn't the comfiest room to be stuck in. the showers are pretty scary, looks like the shower heads need to be replaced (black), the pillows and bed aren't that comfy. No safety box. almost no-one eats at their restaurant its kinda sad lol but thats probably bc many other modern options. It's a good location next to the pier, and an easy walk to Sairee area. But if we were to go back we won't be staying here next time"