Koum Kapi Vacations from $712

Très bel hôtel pour séjourner à Chania. Près de tout. Restaurants, petits marchés, plage. Parfait pour les familles en plus.

The room was very clean & private and the pool and views were great.

We had a lovely stay at the Dore Hotel. The staff are incredible, property spotless and the rooms are well laid out. We had a swim up pool room which was fantastic. It is an easy bus ride into Chania and the staff were really helpful in organising any excursions.

Overall this is a nice place to stay if you just want to relax. We had a junior suite with a pool and did just BnB. Breakfast is good. Spa is good. Gym is good. Service regarding rooms could sometimes be hit and miss- we had to ask for the air con to be seen to on numerous occasions, the room to be cleaned a few times and there was one turn down service in 10 nights (just because we asked as we noticed it was supposed to be included (not that we particularly needed it). There is a small working village just outside the hotel with a handful of restaurants, supermarket, couple of convenience stores. A walk through the village takes you to the monastery which is worth a visit. The walk along the seafront is lovely with about 8 or so restaurants- all good, inexpensive, with beautiful setting. The beach at the hotel is just okay- it’s small, the hotel beach bar is good and convenient for the beach. I would not be going to this hotel for its beach. You have to walk across a car park littered with debris to get to the beach. Main pool area is very good and well maintained. It was a lovely temperature (in July). Tennis courts were good. Can’t comment on any evening entertainment or hotel restaurants.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.