Phulay Bay, a Ritz-Carlton Reserve

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Featured Image
Beach nearby, free beach shuttle, free beach cabanas, sun loungers
Beach nearby, free beach shuttle, free beach cabanas, sun loungers
Outdoor pool, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

Overview of Phulay Bay, a Ritz-Carlton Reserve

UNESCO Sustainable Property

Phulay Bay, a Ritz-Carlton Reserve

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

Explore the area

  • Popular LocationTubkaek Beach3 min walk
  • Popular LocationLaem Bong Beach15 min walk
  • Popular LocationKoh Kwang Beach3 min drive
  • AirportKrabi (KBV-Krabi Intl.)39 min drive

Choose dates to view prices

About this area

Krabi

Located in Krabi, Phulay Bay, a Ritz-Carlton Reserve is next to a golf course and near the beach. Ao Nang Landmark Night Market and Maharaj Food Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Khao Phanom Bencha National Park and Tubkaek Beach. Looking to enjoy an event or a game while in town? See what's happening at Ao Nang Krabi Boxing Stadium or Chaloem Rattanakosin Sports Stadium. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours, rock climbing, and mountain biking.

What's nearby

  • Tubkaek Beach - 3 min walk
  • Laem Bong Beach - 15 min walk
  • Koh Kwang Beach - 3 min drive
  • Khlong Muang Beach - 5 min drive
  • Cape Nose Buffalo at Krabi - 40 min drive

Getting around

  • Krabi Intl. Airport (KBV) - 39 min drive

Restaurants

  • Jampoon Restaurant — 1 min walk
  • Lae Lay Pavilion — 1 min walk
  • Sunset bar — 4 min drive
  • Banana Leaf — 4 min drive
  • Maya Restaurant — 4 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

Family-friendly hotel with 5 restaurants and full-service spa
5 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a beach bar. All 54 rooms boast deep soaking tubs and offer free WiFi and balconies or patios. Free wired Internet and pillowtop beds are standard, as are TVs with cable channels.
Phulay Bay, a Ritz-Carlton Reserve offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Krabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Phulay Bay Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveler Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: THB 1413 for adults and THB 707 for children
  • 5 restaurants
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • 9 holes of golf
  • Aerobics classes
  • Beach yoga
  • Boat tours
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Sailing
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai

Business services

  • 24-hour business center
  • Conference center (1076 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 4155.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 21068.3
  • New Year's Eve (31 December) Gala Dinner per child: THB 10534.15 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 1413 for adults and THB 707 for children (approximately)
  • Airport shuttle fee: THB 3414 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3414 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve
Phulay Bay, a Ritz-Carlton Reserve Hotel
Phulay Bay, a Ritz-Carlton Reserve Krabi
Phulay Bay, a Ritz-Carlton Reserve Hotel Krabi

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 163 out of 192 reviews
5 - Excellent 85%
Rating 4 - Good. 17 out of 192 reviews
4 - Good 9%
Rating 3 - Okay. 9 out of 192 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 192 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 192 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in krabi
Every thing absolutely perfect, everything well attended despite low occupancy due to corvid, highest cleaning and health standard, star kitchen food, well trained staff
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the first step into this property. I just love everything about this place. Sala Srichan, Staffs, decorations, sunset bar, breakfast, pool.... basically everything. We reserve for pavilion and got upgraded to villas. Which is already make our trip way way better beyond expectation. We were there for my girlfriend’s birthday. After checked in and went into our room. were cake and letters on bed. Khun Mon was our butler during the stay. She is very nice and friendly with service mind. One of the best experience I ever had in Hotel. Definitely looking forward to spend holiday again.
Stayed 2 nights in Mar 2020

5/5 Excellent

Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019