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Phulay Bay, a Ritz-Carlton Reserve

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Outdoor pool, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
5 restaurants, lunch, dinner served; Mediterranean cuisine
Room, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Overview of Phulay Bay, a Ritz-Carlton Reserve

Phulay Bay, a Ritz-Carlton Reserve

5.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

Explore the area

  • Popular LocationTubkaek Beach8 min walk
  • Popular LocationKo Hong14 min walk
  • Popular LocationLaem Bong Beach17 min walk
  • AirportKrabi (KBV-Krabi Intl.)57 min drive

Room options

About this area

Krabi

Located in Krabi, Phulay Bay, a Ritz-Carlton Reserve is next to a golf course and near the beach. Ao Nang Landmark Night Market and McDonald, Aonang are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ao Nang Beach and Khao Phanom Bencha National Park. Looking to enjoy an event or a game while in town? See what's happening at Ao Nang Krabi Boxing Stadium or Chaloem Rattanakosin Sports Stadium. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours, rock climbing, and mountain biking.

What's nearby

  • Tubkaek Beach - 8 min walk
  • Ko Hong - 14 min walk
  • Laem Bong Beach - 17 min walk
  • Koh Kwang Beach - 3 min drive
  • Khlong Muang Beach - 6 min drive

Getting around

  • Krabi Intl. Airport (KBV) - 57 min drive

Restaurants

  • Marcos Restaurant - 17 min walk
  • Saffron - 2 min drive
  • Lotus Restaurant - 17 min walk
  • The Arundina - 14 min walk
  • Andalay Beach Bar & Café - 6 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

5-star luxury hotel by the ocean
Take advantage of 9 holes of golf, a swim-up bar, and a beach bar at Phulay Bay, a Ritz-Carlton Reserve. This hotel is a great place to bask in the sun with beachfront dining, free beach cabanas, and sun loungers. Treat yourself to Ayurvedic treatments, reflexology, or a detox wrap at Phulay Bay Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Mediterranean cuisine and ocean views. The 24-hour health club offers Pilates classes and aerobics classes; other things to do include snorkeling, beach yoga, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews give good marks for the bar, pool, and helpful staff
Room features
All 54 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveler Hot List.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: THB 1,413 for adults and THB 707 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chomtawan
  • Dining Beyond
  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang

Things to do

  • 24-hour health club
  • 9 holes of golf
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • Biodegradable drinking straws available
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 29425
  • New Year's Eve (31 December) Gala Dinner per child: THB 14124 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle fee: THB 3414 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3414 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Does Phulay Bay, a Ritz-Carlton Reserve have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Phulay Bay, a Ritz-Carlton Reserve?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Phulay Bay, a Ritz-Carlton Reserve on Jun 25, 2023 start from $373.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phulay Bay, a Ritz-Carlton Reserve pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phulay Bay, a Ritz-Carlton Reserve?

Self parking and valet parking are free at this property.

What time is check-in at Phulay Bay, a Ritz-Carlton Reserve?

Check-in is from 3:00 PM - midnight.

What time is check-out at Phulay Bay, a Ritz-Carlton Reserve?

Check-out is at noon.

Does Phulay Bay, a Ritz-Carlton Reserve provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 3414 per vehicle applies.

Where is Phulay Bay, a Ritz-Carlton Reserve located?

This family-friendly Krabi hotel is located by the ocean, within a 15-minute walk of Tubkaek Beach and Ko Hong. Laem Bong Beach and Koh Kwang Beach are also within 2 mi (3 km).

Reviews

9.6

Exceptional

Rating 10 - Excellent. 172 out of 201 reviews" "
" "10 - Excellent 86%
Rating 8 - Good. 17 out of 201 reviews" "
" "8 - Good 8%
Rating 6 - Okay. 9 out of 201 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 2 out of 201 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 1 out of 201 reviews" "
" "2 - Terrible 0%

9.6/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!
Stayed 4 nights in Apr 2023

10/10 Excellent

armen, woodland hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

David, newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 5 star property . One of the best in the world
Stayed 4 nights in May 2022

10/10 Excellent

matan

Stayed 2 nights in Apr 2022

10/10 Excellent

Michelle, Mill Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, impeccable service, beautiful scenery and amazing dining options.
Stayed 4 nights in Dec 2021