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Featured Image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
View from Room
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Guest reviews

3.8/5 Good
724 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationSunway Pyramid Mall4 min drive
Popular LocationSunway Lagoon Theme Park4 min drive
Popular LocationParadigm Mall6 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)38 min drive

Choose dates to view prices

  • Deluxe Room

    4.2/5 guest room rating

    Room amenities

    • 351 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Room
  • Club Room

    3.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Large Twin Beds
    More detailsClub Room
  • Executive Suite

    Room amenities

    • 717 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite
  • Dorsett Room

    4.2/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsDorsett Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Subang Jaya

Located in Subang Jaya, Dorsett Grand Subang is in the business district and near the airport. Sunway Pyramid Mall and Empire Shopping Gallery are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sunway Lagoon Theme Park and i-City. Traveling with kids? Make time for KidZania, or check out an event or a game at Shah Alam Stadium.

Visit our Subang Jaya travel guide
Map
Popular Location

What's nearby

  • Sunway Pyramid Mall - 4 min drive
  • Sunway Lagoon Theme Park - 4 min drive
  • Paradigm Mall - 6 min drive
  • 1 Utama - 10 min drive
  • University of Malaya - 19 min drive

Getting around

  • USJ 21 Station - 6 min drive
  • SS 15 - 18 min walk
  • Kuala Lumpur Intl. Airport (KUL) - 38 min drive

Restaurants

  • Terazza Brasserie — 1 min walk
  • The Emperor — 1 min walk

About this property

Dorsett Grand Subang

4.5-star family-friendly hotel near Empire Shopping Gallery
This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a fitness center, a coffee shop/café, and a sauna are onsite. All 478 individually furnished rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.
Dorsett Grand Subang offers 478 air-conditioned accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: MYR 30 per day
  • Free train station drop-off shuttle from 10:00 AM - 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 78 for adults and MYR 39 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Free theme park shuttle
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (26996 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Train station shuttle service is available at scheduled times from 10:00 AM to 8:30 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available through room service
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

We should mention

Pool access available from 7:00 AM to 7:00 PM
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Frequently asked questions

Can I cancel my reservation for free at Dorsett Grand Subang and receive a full refund?
Yes, Dorsett Grand Subang offers free cancellation on select room rates, because flexibility matters! Please refer to Dorsett Grand Subang cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dorsett Grand Subang?
Self parking is free at this property.
What time is check-in at Dorsett Grand Subang?
Check-in is from 3:00 PM–midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Dorsett Grand Subang located?
This family-friendly Subang Jaya hotel is located near the airport, within 1 mi (2 km) of Subang Parade and Empire Shopping Gallery. Sunway Pyramid Mall and Sunway Lagoon Theme Park are also within 3 mi (5 km). SS 15 is 18 minutes by foot and Kuala Lumpur Subang Jaya KTM Komuter Station is 18 minutes.

Guest reviews

Overall score and ratings for Dorsett Grand Subang

3.8
5 - Excellent
173
4 - Good
330
3 - Okay
143
2 - Mediocre
56
1 - Poor
22
3.8
Cleanliness
3.9
Service and Staff
4.0
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

pleasent stay

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facility was perfect. additionally, support for restriction accompanied by COVID19 was satisfying.

Stayed 20 nights in Mar 2020

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was comfortable and quiet and convenient

Stayed 1 night in Feb 2020

3/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Can be improved

The door handle is tilted and there is no latch in my room. The room has foul smell. Bed sheet is not fitted well.

Stayed 5 nights in Feb 2020