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Sheraton Petaling Jaya Hotel

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Outdoor pool, open 7 AM to 7 PM, pool umbrellas
Outdoor pool, open 7 AM to 7 PM, pool umbrellas
LED TV
LED TV

Overview of Sheraton Petaling Jaya Hotel

Sheraton Petaling Jaya Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationMenara Telekom6 min drive
  • Popular LocationUniversity of Malaya6 min drive
  • Popular LocationGasing Hill8 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

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About this area

Petaling Jaya

Located in Petaling Jaya, Sheraton Petaling Jaya Hotel is in the city center and near a train station. Merdeka Square and Kuala Lumpur Tower are notable landmarks, and travelers looking to shop may want to visit Petaling Street and Pavilion Kuala Lumpur. Don't miss out on a visit to Perdana Botanical Gardens. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking.
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Popular Location

What's nearby

  • Menara Telekom - 6 min drive
  • University of Malaya - 6 min drive
  • The Starling Mall - 8 min drive
  • Gasing Hill - 8 min drive
  • Mid Valley Mega Mall - 11 min drive

Getting around

  • Kuala Lumpur Jalan Templer KTM Komuter Station - 4 min drive
  • Taman Jaya Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 50 min drive

Restaurants

  • Chime Lounge — 1 min walk
  • Link@Sheraton Café — 1 min walk
  • Khadijah's Kitchen — 10 min walk
  • PJ Hills 24 Hours — 11 min walk
  • Restoran Sri Thai — 13 min walk

About this property

Sheraton Petaling Jaya Hotel

4.5-star luxury hotel near University of Malaya
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite. All 253 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Other amenities available to guests include free wired Internet, LED TVs, and microwaves.
Sheraton Petaling Jaya Hotel offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Petaling Jaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 50 per day)
  • Valet parking on site (MYR 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 68 for adults and MYR 34 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Computer station
  • Conference center (12670 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

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Petaling Jaya
Petaling Jaya
Guest rating 4+
Guest rating 4+
4 star
4 star
Air conditioned
Air conditioned
Family friendly
Family friendly
Hotel
Hotel
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per day
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 68 for adults and MYR 34 for children (approximately)
  • Self parking fee: MYR 50 per day
  • Valet parking fee: MYR 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, cash, and mobile payments
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 7 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Sheraton Petaling Jaya
Sheraton Petaling Jaya
Sheraton Petaling Jaya Hotel Hotel
Sheraton Petaling Jaya Hotel Petaling Jaya
Sheraton Petaling Jaya Hotel Hotel Petaling Jaya

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 106 out of 197 reviews
5 - Excellent 54%
Rating 4 - Good. 72 out of 197 reviews
4 - Good 37%
Rating 3 - Okay. 12 out of 197 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 197 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 197 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well sanitized. Staffs were also friendly and helpful.
Stayed 1 night in May 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
In general,the foods taste were quite good despite sometime some food were not so fresh i.e. fried spring rolls were sour.
Stayed 6 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staycation
My husband and I were looking for a stay cation for an end of year break. We actually considered the hilton pj as well but chose the sheraton because their customer service was miles better when I called to enquire regarding the packages they had on offer. The hilton staff were not even aware of the packages and passed me on to 3 different people whereas the sheraton staff answered my questions in less than 3 minutes. The service was likewise impeccable throughout our stay and requests were met very graciously and quickly. Food was also good and abundant. It was our second time staying at the sheraton and definitely won't be our last as it is now our preferred choice for stay cations!
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hospitality.
Good service and thanks very much for room deco and complementary cake reflect excellent service from your staff that paid attention on the remark put upon reservation. Hotel is quite new and cozy. Breakfast is superb, love the serving of fruits and yogurt as starter. Happy to visit again soon.
Stayed 1 night in Dec 2020