Kuranda National Park Tours

We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.

Basic unit. Fine not good. Internet did not work the entire time I stayed and no communication from staff to help despite letting them know. I stayed on the side of the building facing the city and despite being several floors up was kept up all night from the sound of the garage door opening and closing. Maybe other units are better (of course I imagine each has its own owner and some may be better decorated or cared for than others…) The unit I stayed in was not very well cared for: carpets needed a steam clean, burn marks all over carpet, mould stains in shower grout, marks all over the walls in the living room, no coat hangers or clothes pegs provided, ironing board cover so thin I had to use a towel on it to not ruin my clothes. There were also noisy neighbours on either side of my unit - one unit played very loud music so much it was rattling their door! (although thankfully my unit door blocked most of the noise once inside). Office communication was limited at best (especially after I’d paid the security bond, not a credit card hold but a full payment that I have to wait to be refunded). Location: It is about a 5 min walk to the cultural centre so good for transport, close to Woolworths metro, coffee shops and restaurants, and the arts precinct. So location is pretty good. Car parking was available but I didn’t use. The place is acceptable but not great. If I had a choice I’d probably stay somewhere else next time -unless I could get a nicer unit and/or higher floor.

The room itself was in need of repair (holes in walls patched with tissue paper and the like) and deep clean. The single beds are about to fall apart. The carpets were stained and worn almost threadbare. The owners of the unit should be ashamed of the state of it. I cleaned what I could so that we could feel comfortable there. I would have asked to move but felt sorry for the managers and whoever might get the room next. The reception/managers were awesome however and the facilities outside of the room were excellent, the pools were beautifully clean and functional. Parking was secure. It's a great location with beach access immediately across the road.