L'Escale Vacations from $1,391

To be fair, this once elegant property is in a great location and the breakfast buffet & morning restaurant staff were excellent. Also, we were there in the middle of a severe heat wave, so staff and systems were strained to the max. Housekeeping staff were VERY NICE, but Front Desk - not so much. Our room's A/C fan was on maximum and it simply wasn't able to keep up. By Day2 of our stay, water began dripping from the ceiling steadily - we had to physically move our bed away from it. Since the hotel was booked with a large group tour 2 nights of our stay, there was no food for dinner for us on those nights. Literally, the overwhelmed staff told us to "Go away". So French! All in all this once wonderful hotel needs updating. We loved it's historic ambience and location but encounters with rude and overwhelmed staff weren't very nice at all. The good news is it was only 1 block from a very nice Italian bistro with great coffee, wonderful ice cream and cheerfully friendly staff. We loved Avignon but not in 100 degree heat with everything and everybody stressed to the maximum.

Staff was very helpful and kind. Hotel was perfect!

Patrick was an incredible host. Attentive and had great recommendations on all aspects of being in Avignon - restaurants, getting around, sights to see, wine to try. The rooms were also outstanding - well put together and adorned with beautiful art. The courtyard was a highlight to relax away from the outside bustle.

beautiful bar facing the old port

We had a great stay at this hotel, the rooms were beautiful and so was the property. Wonderful staff as well.