L'Espace Encan de La Rochelle Tours

This it not a hotel, it's a hostel. If the place would've been described as a hostel, I would have been happy, however as a hotel it does not live up the standards you expect. Our first impression was a curtain in our that looked like it had gone through the trenches. The TV was crooked. And there was several hairs and dirt on the pillows and bed. We booked a triple room, where on the booking site it had been mislabeled as a double and a large single bed. There was nothing large about the single bed. The staff however was very accommodating about our complaints and did their best to make us happy. They changed our room twice, and cleaned the areas that we informed them were dirty. However, that shouldn't really have to be done in the first place. In the final room we were booked into Their only fault is perhaps their lack of knowledge regarding the room. Eg. did not know how to pull out the tv, did not know how to change temperature in the room. Later we were told that you could not adjust the temperature in the room, so we were offered to sleep with two duvets, which frankly you shouldn't have to do in a hotel.

Centrally located Walkable to eateries and events. Staff was very helpful and friendly. Rooms are clean and well stocked. Breakfast was delicious Highly recommend

This is a very nice hotel. The staff is wonderful. The rooms are nice and roomy for Europe. The restaurant is also very good. The hotel is a five minute walk to the old town, so if you want to stay in the old town, be aware of that. That said, if you don’t mind walking 5 minutes, this hotel is perfect.