L'Horta de València Vacations & Trips from $872

The only blanket in the room had a sour smell- so much so that we could not use it.

Great location. Grocery store, mall, park, and historical area within walking distance, although view from room is not that nice; surrounding area isn't that scenic. Staff were very quick to respond to my complaints. Can't give a high rating because my room wasn't clean when we arrived. Garbage not emptied, microwave smelled like popcorn from last guest; my husband cleaned the toilet. Shower leaked. Sheets were clean and changed however. Rest of the building was very clean, so I think there was a mix up. Staff seemed to do a good job on other rooms from what I saw the next day. When I texted staff, they sent someone to clean room. If had arrived in evening this would have been a problem since no staff available at night. You pay to store luggage in lockers if you have to store luggage after check out. Overall, really appreciated the staff members who helped me out, but wouldn't stay there again. Thorough deep clean needed in my room.

The apartment itself was great, very neat and clean and modern which we liked. The area is great as well. We stayed for 2 weeks and have to say we expected higher level of service. There was no cleaning half way through which was suprising and we had issues with toaster that did not work and missing a duvet and that took 3 days to sort out with contact daily. Lastly, they wrote us 48hour before arrival which was great to sort out deposit and taxi pick up at airport but they did not bother sending us the check in information with codes etc so we had to call them when thentaci dropped us as there is no reception. So overall we were not impressed with the service but apartment facilities were great.