“I stayed here during a 2-night, 3-day trip to Cholpon-Ata in. The female staff member was very kind and cared about whether my trip was going well.
I was looking for laundry facilities, but they didn't have a washing machine, so they did my laundry for an additional 200 com.
I would like to visit again if I have the opportunity. I highly recommend this place.”
“Nice yurt with lake view. Comfortable beds and good food and delicious bread. The accommodation is located on the mountain and you need to go down a long and steep staircase to get to the beach, which is a public and well-visited beach.”
“There was a dead mouse with flies and maggots in the first room given to me. Attention was lacking. They gave me another room and apologized. There was a live mouse in the next room. Careful with bringing groceries, but this is necessary as no dinner was available. The owner didn’t seem too interested in providing a good experience but maybe it was a cultural and language barrier.
I didn’t like the floodlight 100 ft outside my room. Darkness to be able to appreciate the stars fully would be……
“It was a clean and pleasant room, although the windows won’t open so it got a little stuffy. It’s a little far from city center but was a good stay nonetheless. Staff is helpful. No problems.”
“Nice view on the lake, new rooms with modern designs, clean.
Not organized kitchen.
Very unfriendly woman receptionist. Just on arrival hot water in shower ended. We were asked to change the room, where shower was better but tap didn't have hot water all the stay.
When we arrived to breakfast(8 to 11 am) at 10 am, there were only empty dirty plates, fruits, some veggies and cakes. On our questions we were told that we still can eat what is left. After some arguments they brought some sausages……
“Novel Hotel is a relatively modern resort on the shores of Lake Issyk-kul. It's location is at the far end of the strip of resorts centered around Cholpon-Ata. There are only a few General stores around the local Village and no restaurants, so eating options are restricted to the resort itself. The hotel restaurant, next to the swimming pool, provides good standard of food at a relatively expensive price.
The big advantage of Novel is its frontage to a pleasant and private beach that although……
“Excellent guest house, very clean, friendly staff, very affordable, and very good breakfast. Short taxi ride or walk to shops and restaurants in Karakol”
“The overall experience is great, but the water current can be improved (or else it would takes so long to wash all the shampoos for a long hair girl like me), esp after the 3D2N hiking trip.”
“The hotel has been conceived in a modern style but there is certainly no upkeep. Broken fixtures, lack of cleanliness, hot shower not working, blocked drains and many other issues spoiled our stay. Breakfast served in the room was a big disappointment. For the money charged, it should have been much better rather than a nominal cold platter with no variety at all. After a lot of debate (that wasted our time and took us off our holiday mood), we got 25% of the booking amount paid back into our……
“My booked house was taken, and instead of it they give to us an ugly apartment looks like warehouse, for price comparable with Sheraton in Bishkek. We urgently looked up for new hotel, in unknown city at night. It was terrible but then we find another hotel and moved out. Owners said that money for booking we payd with Expedia still on hold and they cannot refund and I must call to Expedia. Expedia open ticket and for two days there was no news, but then they said than they cannot refund my……
