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Holiday Inn Express & Suites Lancaster, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Lancaster, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, soundproofing, iron/ironing board

Overview of Holiday Inn Express & Suites Lancaster, an IHG Hotel

Holiday Inn Express & Suites Lancaster, an IHG Hotel

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
1861 Riverway Dr, Lancaster, OH, 43130

Explore the area

  • Popular LocationHocking Hills State Park31 min drive
  • Popular LocationEaston Town Center38 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)40 min drive
  • Popular LocationOhio State University41 min drive

Choose dates to view prices

About this area

Lancaster

Located in Lancaster, Holiday Inn Express & Suites Lancaster, an IHG Hotel is in an area with good shopping. National Barber Museum and Motorcycle Hall of Fame Museum are cultural highlights, and travelers looking to shop may want to visit Hocking Hills Market and Logan Antique Mall. Hocking Hills Canopy Tours and Groveport Recreation Center are also worth visiting.

What's nearby

  • Rising Park - 5 min drive
  • Georgian Museum - 5 min drive
  • Hocking Hills State Park - 31 min drive
  • Easton Town Center - 38 min drive
  • Ohio State University - 41 min drive

Getting around

  • Port Columbus International Airport (CMH) - 40 min drive

Restaurants

  • Bob Evans — 7 min walk
  • Olive Garden — 10 min walk
  • Tim Hortons — 3 min drive
  • Cristy's Pizza — 4 min drive
  • Todd's Mountain View Restaurant — 4 min drive

About this property

Holiday Inn Express & Suites Lancaster, an IHG Hotel

Hotel in Lancaster with free breakfast and indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All rooms are soundproofed and feature free WiFi, free wired Internet, and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers 63 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25 per stay
Dogs welcome
Up to 45 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel
Holiday Inn Express Suites Lancaster
Holiday Inn Express & Suites Lancaster, an IHG Hotel Hotel
Holiday Inn Express & Suites Lancaster, an IHG Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 164 out of 340 reviews
5 - Excellent 48%
Rating 4 - Good. 116 out of 340 reviews
4 - Good 34%
Rating 3 - Okay. 38 out of 340 reviews
3 - Okay 11%
Rating 2 - Poor. 16 out of 340 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 340 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
The room was musty smelling, the AC didn't keep the room cool and the carpet felt damp. Called front desk and they didn't have another room to move me, so they brought air freshener for me to spray.....and there were no area maps in with their brochures.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. The lawn was in need of mowing.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it!
Stayed 2 nights in Jul 2021

2/5 Poor

Stayed 1 night in Jul 2021

3/5 Okay

Liked: Cleanliness
No
Stayed 3 nights in Jun 2021