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Alpine Hotel Wengen (former Sunstar Wengen)

Photo gallery for Alpine Hotel Wengen (former Sunstar Wengen)

Front of property
View from property
Premium bedding, free minibar, in-room safe, desk
Lobby
Reception

Overview of Alpine Hotel Wengen (former Sunstar Wengen)

Alpine Hotel Wengen (former Sunstar Wengen)

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available
Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823

Guests rated this location 9.5/10 - Exceptional

Explore the area

  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • AirportBern (BRN-Belp)53 min drive
  • Popular LocationTrümmelbachfälle72 min drive
  • Popular LocationStaubbach Falls73 min drive

Room options

About this area

Lauterbrunnen

Located in Lauterbrunnen, Alpine Hotel Wengen (former Sunstar Wengen) is in a rural area and near the boardwalk. Grindelwald - Wengen Ski Area and Wengen-Mannlichen Cable Car are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mini Golf Wengen and Sportzentrum Grindelwald. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing.
Visit our Lauterbrunnen travel guideOpens in a new window
Map

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Lauberhorn - 32 min drive
  • Trümmelbachfälle - 72 min drive
  • Staubbach Falls - 73 min drive
  • Luftseilbahn Isenfluh Sulwald - 76 min drive

Getting around

  • Wengen Station - 2 min walk
  • Bern (BRN-Belp) - 53 min drive

Restaurants

  • Horner Pub - 71 min drive
  • Restaurant Steinbock - 70 min drive
  • BASE Cafe - 71 min drive
  • Food Point - 71 min drive
  • Restaurant Eigernordwand - 24 min drive

About this property

Alpine Hotel Wengen (former Sunstar Wengen)

4-star hotel in the mountains
At Alpine Hotel Wengen (former Sunstar Wengen), you can look forward to a roundtrip airport shuttle, shopping on site, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.The onsite restaurant, La Residence, features international cuisine. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks at this hotel include:
  • Swimming pool with sun loungers
  • Buffet breakfast (surcharge), free train station pick-up, and an indoor pool
  • Concierge services, an elevator, and free newspapers
  • Coffee/tea in the lobby, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 76 rooms offer comforts such as premium bedding and separate sitting areas, as well as perks like free stocked minibars and free WiFi. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Changing tables, baby monitors, and children's books
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, art supplies, and daily housekeeping

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:00 AM for a fee: CHF 24 for adults and CHF 24 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Residence

Things to do

  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Spa

  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 4:00 PM - 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 24 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 4.

Property is also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar
Sunstar Hotel Wengen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel
Alpine Hotel Wengen (former Sunstar Wengen) Lauterbrunnen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel Lauterbrunnen

Frequently asked questions

Does Alpine Hotel Wengen (former Sunstar Wengen) have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:30 PM.

How much does it cost to stay at Alpine Hotel Wengen (former Sunstar Wengen)?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Alpine Hotel Wengen (former Sunstar Wengen) on Mar 29, 2023 start from $162.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpine Hotel Wengen (former Sunstar Wengen) pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per day.

How much is parking at Alpine Hotel Wengen (former Sunstar Wengen)?

This hotel doesn't offer parking.

What time is check-in at Alpine Hotel Wengen (former Sunstar Wengen)?

Check-in is from 4:00 PM - 10 PM. Late check-in is available during limited hours.

What time is check-out at Alpine Hotel Wengen (former Sunstar Wengen)?

Check-out is at 11 AM.

Does Alpine Hotel Wengen (former Sunstar Wengen) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A fee of CHF 500 per vehicle applies.

Where is Alpine Hotel Wengen (former Sunstar Wengen) located?

Situated in the mountains, this hotel is steps from Mannlichen Mountain, Grindelwald - Wengen Ski Area, and Mini Golf Wengen. Wengen LWM and Wengen-Mannlichen Cable Car are also within 5 minutes. Wengen Station is only a 2-minute walk.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 190 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 63 out of 190 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 9 out of 190 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 3 out of 190 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 1 out of 190 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to train station
Amazing accommodations in a magical location. The staff was excellent, especially Alf who handles all of our needs for my party of 8. Highly recommended!
Stayed 3 nights in Sep 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at Sunstar and really enjoyed the property. Great lication in the middle of town. Excellent breakfast buffet and restaurant. The indoor pool was great on a rainy day. And the staff is very pleasant. The room was large and very clean.
Stayed 5 nights in Jul 2022

10/10 Excellent

Gabriela, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Barakat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the center of Wengen
Nice hotel in the center of Wengen, a short distance from the train station. While the hotel is a bit dated, it is clean and comfortable. Small, yet functional room. The staff is very professional. Great pool.
Stayed 1 night in Aug 2021

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed 1 night in Aug 2021

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Carnotzet evening was awesome! Clean and amenities great.
Stayed 2 nights in Feb 2021

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Ski Weekend
This hotel is situated perfectly in the middle of everything you need in Wengen. The train stop and ski lift are 3 a min walk. Literally, everything you need is right there. I absolutely loved how family-friendly this hotel was. They did so many little extra things in the room and in the hotel to help make kids welcome, entertained and included in activities. We booked this trip during the COVID lockdown in Switzerland so the hotel had to make accommodations accordingly. We had to reserve times for dinner or pool use, which of course isn't ideal but, it wasn't the hotel's fault. They were very reasonable with how the reservations worked and overall it didn't affect our weekend. There was only a few things that I felt could have been better. The food served at dinner wasn't great. This could be because of COVID restrictions but, we were not pleased with the dinner and decided to go to the lounge bar for dinner the 2nd night. This area was open all day and night and only had about 3 or 4 food options. However, this food as also not great. BUt, they did have a kids play area attached which was great for entertaining my daughter while we ate. As well, we wanted to try their dinner ski gondolas outside where they served different fondues but, those were all booked and no one told us we could reserve these ahead of time. That was definitely frustrating. The room was perfect, great view, great space, great feel. We would go back to this hotel for sure.
Stayed 2 nights in Feb 2021

General hotel information

Reasons to Book
Indoor Pool & Spacious Rooms
Star Rating
4
Address
Wengiboden 1352a, Wengen, Lauterbrunnen, BE
Location
Lauterbrunnen