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Overview of Gstaad Palace

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Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Flat-screen TV, DVD player
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationEggli Ski Resort17 min walk
    Popular LocationGstaad Ski Resort17 min walk
    Popular LocationGstaad Eggli Ski Lift18 min walk
    AirportSion (SIR)94 min drive
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  • Room (Cosy)

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom (Cosy)
  • Junior Suite, Mountain View (Deluxe)

    Room amenities

    • 549 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite, Mountain View (Deluxe)
  • Deluxe Room, Mountain View

    Room amenities

    • 495 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, Mountain View
  • Superior Room, Mountain View (South)

    5/5 guest room rating

    Room amenities

    • 398 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room, Mountain View (South)
  • Classic Room

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room
  • Junior Suite (Classic)

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite (Classic)

About this area

Gstaad

Located in Saanen, Gstaad Palace is in a rural area and near the boardwalk. Eggli Ski Resort and Gstaad Ski Resort are worth checking out if an activity is on the agenda. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.
Visit our Gstaad travel guide
Popular Location

What's nearby

  • Eggli Ski Resort - 17 min walk
  • Gstaad Ski Resort - 17 min walk
  • Gstaad Eggli Ski Lift - 18 min walk
  • Rutti Ski Lift - 19 min walk
  • Saanen-Eggli Ski Lift - 6 min drive

Getting around

  • Saanen Gstaad Station - 9 min walk
  • AirportCointrin Intl. Airport (GVA) - 108 min drive

Restaurants

  • La Fromagerie — 1 min walk
  • Le Grand Restaurant — 1 min walk
  • Creperie De Gstaad — 6 min walk
  • T-BAR — 7 min walk
  • Restaurant Chesery — 7 min walk

About this property

Gstaad Palace

5-star family-friendly hotel near Eggli Ski Resort
5 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free shopping center shuttle are also provided. Additionally, an indoor pool, a nightclub, and 2 bars/lounges are onsite. All 95 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Flat-screen TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Gstaad Palace offers 95 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palace Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Gstaad Palace is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 25.00 per day)
  • Valet parking on site (CHF 25.00 per day)
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 1 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between March 10 and June 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night
Dogs only
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 210.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 25.00 per day
  • Valet parking fee: CHF 25.00 per day
  • Pet fee: CHF 60 per pet, per night
  • Rollaway bed fee: CHF 210.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from July to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Gstaad Palace Hotel Saanen
Gstaad Palace Saanen
Palace Gstaad
Gstaad Palace Hotel
Gstaad Palace Saanen
Gstaad Palace Hotel Saanen

Frequently asked questions

Can I cancel my reservation for free at Gstaad Palace and receive a full refund?
Yes, Gstaad Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Gstaad Palace cancellation policy on our site for more details about any exclusions or requirements.
Does Gstaad Palace have a pool?
Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.
Is Gstaad Palace pet-friendly?
Yes, this property allows dogs (limit 1 per room). There's a fee of CHF 60 per pet, per night.
How much is parking at Gstaad Palace?
Self parking is available for CHF 25.00 per day. Valet parking is available for CHF 25.00 per day.
What time is check-in at Gstaad Palace?
Check-in is from 3 PM - 1 AM.
What time is check-out at Gstaad Palace?
Check-out is at noon.
Does Gstaad Palace provide a shuttle to the airport?
Yes, there's an airport shuttle. A per vehicle, one way fee applies.
Where is Gstaad Palace located?
This family-friendly Saanen hotel is located in the mountains, within 1 mi (2 km) of Eggli Ski Resort, Gstaad Ski Resort, and Gstaad Eggli Ski Lift. Rutti Ski Lift and Schonried Horneggli Ski Resort are also within 3 mi (5 km). Saanen Gstaad Station is 9 minutes by foot.
4.8
Exceptional
5 - Excellent
14
4 - Good
4
3 - Okay
0
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

4.7/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very good service unfortunately they put us in a small room next to the kitchen exhaust and we smelled the kitchen our entire stay. When you book here make sure you do not get room 604!
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Romantic n clean with gorgeous views n outstanding royal service above reproach. Entertaining n amazing.
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Gstaad
Amazing hotel in Gstaad with a superb service, restaurants and bar. The Spa and pool are excelent. Just the price is not very atractive but you get what you have payed for.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and comfortable stay
It was absolutely amazing! thank you and we will be back! Just felt prices in Greengo club are way too much! work on it please!
Stayed 4 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It really is a Palace
From the moment you arrive you are surrounded by professional personnel. Friendly, helpful and knowledgeable. Fantastic restaurant and terrace where the hectic of the outside world is forgotten. The variety of food is particularly note able. An Indian chef who would give some of the best known chefs in London a good run for their money. It's a Palace and as a guest you know it is. A great place to pamper yourself for a weekend and longer.
Stayed 3 nights in Jul 2017

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