10/10 Excellent
Tina
Traveled with group, Traveled with family
Feb 5, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tina
Stayed 3 nights in Jan 2023
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Gstaad Palace
Photo gallery for Gstaad Palace
Overview of Gstaad Palace
Gstaad Palace
9.6 out of 10 Exceptional
9.6/10 Exceptional
Popular amenities
- Pool
- Hot Tub
- Breakfast included
- Spa
- Pet friendly
- Parking included
Palacestrasse 28, Gstaad, Saanen, BE, 3780
Explore the area
- Eggli Ski Resort14 min walk
- Gstaad Eggli Ski Lift18 min walk
- Rutti Ski Lift19 min walk
- Sion (SIR)87 min drive
Room options
About this area
Gstaad
Located in Saanen, Gstaad Palace is in a rural area and near the boardwalk. Gstaad Ski Resort and Eggli Ski Resort are worth checking out if an activity is on the agenda. Gstaad Eggli Ski Lift and Rutti Ski Lift are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding.
What's nearby
- Eggli Ski Resort - 14 min walk
- Gstaad Ski Resort - 14 min walk
- Gstaad Eggli Ski Lift - 18 min walk
- Rutti Ski Lift - 19 min walk
- Saanen-Eggli Ski Lift - 6 min drive
Getting around
Restaurants
- Cappuccino - 6 min walk
- Rialto - 6 min walk
- EARLY BECK Boulanger Confiseur - 7 min walk
- Leonard’s - 11 min walk
- Charly's Tea Room - 8 min walk
About this property
Gstaad Palace
Awards and affiliations
Gstaad Palace is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.
Languages
English, French, German, Italian, Portuguese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge) up to 10 km
- Free train station pick-up shuttle
- Free shopping center shuttle
- Limo/town car service
- Free uncovered self parking on site
- Covered valet parking on site (CHF 25 per day)
Food and drink
- Free buffet breakfast available daily
- 2 bars/lounges
- 5 restaurants
- A poolside bar
- A swim-up bar
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- La Fromagerie
- La Grande Terrasse
- Le Grand Restaurant
- Snack and Barbecue
- The Lobby Bar
Things to do
- 2 outdoor pools
- 4 outdoor tennis courts
- Bicycle rentals
- Children's pool
- Free children's club
- Full-service spa
- Gym
- Indoor pool
- Library
- Nightclub
- Playground
- Racquetball/squash
- Sauna
- Shopping
- Ski equipment rentals
- Ski passes
- Ski storage
- Spa tub
- Steam room
- Tennis lessons
- TV in common areas
Family friendly
- 2 outdoor pools
- Children's pool
- DVD player
- Free children's club
- Free crib
- Free supervised activities for children
- In-room babysitting (surcharge)
- Indoor pool
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- Business center
- Computer station
- Meeting rooms
Outdoors
- Barbecue grill
- Garden
- In the mountains
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Manicures/pedicures
- Outdoor treatment areas
- Sauna
- Spa tub
- Sports massages
- Steam room
- Thai massages
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom available in select rooms
- Elevator
- In-room accessibility available in select rooms
- Roll-in shower available in select rooms
- Wheelchair accessible (may have limitations)
More
- Ballroom
- Banquet hall
- Designated smoking areas (fines apply)
- Fireplace in lobby
- Renovated entire property - November 2017
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Slippers
Entertainment
- DVD player
- Flat-screen TV with premium satellite channels
Food and drink
- 24-hour room service
- Minibar
More
- Connecting rooms available
- Desk
- Free daily newspapers
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop-compatible safe
- Phone
- Soundproofed rooms
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Policies
Check-in
Check-in from 3 PM - 1 AM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.
Renovations and closures
The property is closed between March 7 and June 18.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 60 per pet, per night
Welcoming dogs only
1 per room
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 230 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.95 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
- Tourism fee: CHF 1.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Covered valet parking fee: CHF 25.00 per day
- Pet fee: CHF 60 per pet, per night
- Rollaway bed fee: CHF 230 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from July to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.
Property is also known as
Gstaad Palace Hotel Saanen
Gstaad Palace Saanen
Palace Gstaad
Gstaad Palace Hotel
Gstaad Palace Saanen
Gstaad Palace Hotel Saanen
Frequently asked questions
Gstaad Palace Reviews
Reviews
9.6
Exceptional
9.8/10
Cleanliness
9.4/10
Staff & service
10.0/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Natanel
Feb 5, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natanel
Stayed 4 nights in Jan 2023
10/10 Excellent
Joao
Jan 29, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay in Gstaad
Joao
Stayed 2 nights in Jan 2023
10/10 Excellent
Philippe
Jan 31, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Philippe
Stayed 2 nights in Jan 2022
10/10 Excellent
Dany
Traveled with family
Sep 2, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly perfect
Dany
Stayed 3 nights in Aug 2021
10/10 Excellent
sarah
Traveled with group
Jan 13, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
sarah
Stayed 1 night in Dec 2020
10/10 Excellent
Krishan
Traveled with family
Dec 25, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing palace hotel
Krishan
Stayed 2 nights in Dec 2020
10/10 Excellent
David
Sep 7, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special weekend at the Gstaad Palace
David
Stayed 1 night in Sep 2020
8/10 Good
MarioBiemans, Breda
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