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I booked a room in A.A. Lodge Amboseli
Amboseli, Kajiado County, Kenya, through the online hotel.com service on February 23 and paid $ 177 for 1 day through a visa card. When I arrived in A.A. Lodge Amboseli, the hotel administrator did not meet me warmly, suspecting that I really paid for the stay? How will I prove it?
When I showed the confirmation from hotels.com from my email, he stated that hotels.com had not yet transferred the money to their account, so I have to pay in cash now ...……
“You advertise AC in the room in your listing at Expedia, but as fact you don’t have any room with AC. Too bad that management not even offer any compensation for this failure.”
“This is a very nice hotel resort. The tent is in good condition and spacious. Security is good especially it is in fact a tented accommodation. You feel so secure within the camp. It was so nice to sit outside the tent (they provide sofa chair outside the tent which is so considerate). Looking at the sky and hearing the natural sound at night was really a great experience especially for visitors from cities like us. The only setback is the hot water. I was forced to take cold water bath……
“Extemely angry at our treatment at this hotel. Would recomend avoiding at all costs. We did not want food during our stay and brought are own however the staff made food anyway and guilt tripped us into eating it. We then asked for costs or prices and were told the food was free and inclusive to our stay. Sadly this was a complete a lie and at checkout they tried to charge us 25 pounds a person for each meal. Even the small pack lunches with half a sandwich and an apple. The staff then lied and……
“This is an excellent property in the heart of amboseli national park. Staff across the board were unfailingly friendly, helpful and extremely hospitable. The food served as a buffet was extremely good with a wide range of options. As an Indian vegetarian I would especially like to highlight the quality of the indian vegetarian food served. It was really well made. The kids enjoyed the pool which was well maintained. Would highly recommend a stay here”