Ratings based on 1,327 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Clean, updated, breakfasts bar very good!
Posted Apr 15, 2018We stayed in a renovated room, very nice and it was clean! Great short drive to horse center.
Comment from Hotel Management
Apr 16, 2018 by Candace GM, Hotel Management
Thank you for staying with us. We are pleased to know that you enjoyed your whole stay. Stop in and see us again.
Recommended
for Everyoneby A verified traveler
Nice hotel, pretty view.
Posted Mar 16, 2018Great value. Pleasant staff. Nice to have coffee 24/7!
Comment from Hotel Management
Mar 17, 2018 by Candace GM, Hotel Management
Thank you for taking a moment to let us know about your stay. We are very pleased knowing you enjoyed the stay. Stop by and see us again.
Recommended
for Everyoneby A verified traveler from new york
Very convienance to points of interest places
Posted Mar 15, 2018Great place, but breakfast can be improved to have more selections.
Comment from Hotel Management
Mar 15, 2018 by Candace GM, Hotel Management
Thank you for letting us know of your stay. We are pleased to hear that you enjoyed the stay.
by A verified traveler from Richmond VA
Needs a thorough CLEANING!
Posted Feb 23, 2018
Pros: This hotel sits on top of hill and my room had a wonderful view. The bed was comfortable and had plenty of pillows.
Cons: CLEAN! CLEAN! CLEAN! Upgrade the roooms
Location: The location is right off the interstate. There is one restaurant and a gas station within walking distance.
I was completely disappointed with the cleanliness of the room. There was pink mildew/mold on the grout lines all over the floor of the bathroom, in all of the caulk lines around the sink and tub and around the toilet. The area around the faucets had black build up of who knows what. The bathroom had a strong odor of mildew and mold. There was a large brown stain above the shower as well. The TV had the color blue blown up and it could not be adjusted. The desk sits too low for the chair and so when you try to slide under it your knees smack into it. There are no outlets near the desk to plug in your computer or other electronics. The room and hallways to the room smell like animals (wet dog).
Despite all of this I can say that the bed sheets and blanket both looked and smelled clean.
The fitness room has no equipment in it and is just one big room. Despite some walls being painted in the rooms the upgrades are really confined to the lobby, front desk, hallways, and continental breakfast area. In my opinion the rooms should be first since that is really what I am paying for and where I am spending the majority of my time.
Comment from Hotel Management
Feb 26, 2018 by Candace GM, Hotel Management
Thank you for letting us know about your stay. Glad to hear that you enjoyed the beds and number of pillows as well as our beautiful view. Sorry to hear you faced some other issues which are being addressed. Again thank you for letting us know of your stay.
by A verified traveler
Dirty hotel
Posted Feb 18, 2018Bathroom counter was dirty, dust everywhere, carpet dirty.
Comment from Hotel Management
Feb 20, 2018 by Candace GM, Hotel Management
Thank you for letting us know about your stay. Please be aware that the issues are being addressed.
by A verified traveler
Poor follow through.
Posted Feb 12, 2018Poor follow up with problems in the room when discussed with the front office and facility didn’t have a matienance person in the facility to fix the problem. Room was never cleaned in a 3 day stay.
Comment from Hotel Management
Feb 20, 2018 by Candace GM, Hotel Management
Thank you for letting us know about your stay. Sorry you had some issues. Rest assured the issues are being addressed.
Recommended
for Everyoneby A verified traveler from LIthia, Fl
Inexpensive, but with reservations
Posted Dec 30, 2017
Pros: Price, and location by the interstate.
Cons: Better attention by the engineering staff, especially about the security issues, like doors that cannot be locked.
Location: Nothing nearby at all.
The entrance was VERY hard to find, as the hotel itself is way up on top of a hill.Drove past it several times and completely missed it. The staff was okay, but when we checked into our room, we found the glass slider doors was fully ajar, and worse, it could not be locked. Called the front desk, they gave us the room next door and sent someone up with a new key. Also, any amenities, like a restaurant is way downtown, about 3 miles away. The room itself was pleasant enough, and quite warm.
Comment from Hotel Management
Jan 11, 2018 by Candace GM, Hotel Management
Thank you for letting us know about your stay. The sliding glass doors come equipped with a bar to pull down behind the curtain in order to secure them shut. Also keep in mind for the nest time that there are several delivery places as well as a Mexican restaurant and an Ihop at the top of the hill less than a half mile. Hope you have a wonderful day.
Recommended
for Everyoneby A verified traveler from north carolina
Posted Dec 25, 2017
Pros: Large room
Cons: Found everything to be good and clean
Overnight stay on a road trip. Very clean, large room, pleasant staff.
Comment from Hotel Management
Dec 25, 2017 by Candace GM, Hotel Management
Thank you for letting us know about your stay. We are pleased to hear you enjoyed the stay. Hope to see you again
Recommended
for Everyoneby A verified traveler from Alexandria, VA
Nice Hotel just off highway exit
Posted Dec 18, 2017Like to recommend this nice & clean hotel. Its just off the exit from highway 81 in outskirts of Lexington, VA
Comment from Hotel Management
Dec 19, 2017 by Candace GM, Hotel Management
Thank you for letting us know about your stay. We are pleased to hear you enjoyed it. Hope to see you again.
by A verified traveler
Under construction
Posted Dec 16, 2017Hotel is under construction so there were exposed cables, holes in the floors, and general messiness.
Comment from Hotel Management
Dec 19, 2017 by Candace GM, Hotel Management
Thank you for letting us know about your stay. Sorry that you encountered our hotel during the transaction of workers preparing a better place for you to stay.