4.3/5Excellent! (506 reviews)
The hotel is ok, but the location and the staff are amazing. I truly think that the staff makes a huge difference. They will listen to you and if you have a problem they will find a solution. They truly made a difference in our stay. They guided us every time we had a question.
The hotel is a bit old but the overall experience was great because of the customer service.
The pool, the gym and the spa are okay, but who comes to Italy to stay inside 😉 you are within walking distance from many stores, restaurants, a subway and train stations. I would suggest asking for a room on a higher level. The street can be noisy sometimes. I would like to say thank you to the manager and francesco for their outstanding work.
Reviewed on Jul 29, 2021