Lincoln Vacations from $699

staff was slow to come out to help when you where at the desk. I needed to do laundry they advertise self laundry and I went all over looking for the laundry room only to find out it was not operational at this time. Our tolite got plugged and my husband had to go to the desk at wait forever to be handed a plunger to bring back to the room; and then had to bring back down to the desk. Room was clean and they are just taking over the hotel. Price should have been cheaper for what you get.

staff was very nice, room was clean. The breakfast did not have many choices.

loved it all and Carrie was the best! loved the fresh baked cookies! Will stay again when in Springfield IL!

The staff was amazing except a blond lady at the front desk of the morning we were departing. She was snippy to my wife but not rude and it was settled quickly by another employee at the desk. The room size was good but was definitely not spotless (I took pictures). I feel for a hotel of this stature that it should have in room microwaves but that is just my opinion. My family had to use the stairs multiple times due to the elevators not working properly and we were on the 11th floor. The heater did not function properly until around 3A.M. All in all I feel that we paid for the location convenience of the hotel more than we did for the stay. I will return in the future, but hopeful that facility updates will have been made by then.

The complimentary bottles of water