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Novotel Lisboa

Photo gallery for Novotel Lisboa

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Family Room, 1 Queen Bed with Sofa bed (Family) | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Lisboa

UNESCO Sustainable Travel Pledge

Novotel Lisboa

4.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051

Explore the area

  • Popular LocationGulbenkian Museum10 min walk
  • Popular LocationEl Corte Ingles Mall11 min walk
  • Popular LocationCampo Pequeno Bullring3 min drive
  • AirportLisbon (LIS-Humberto Delgado)14 min drive

Room options

About this area

Lisbon

Novotel Lisboa is located in Lisbon City Center, a neighborhood in Lisbon, and is near the airport and near a metro station. El Corte Ingles Mall and Atrium Saldanha are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Eduardo VII Park and Botanical Garden. National Museum of Natural History and Fado Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience to public transportation: Praca de Espanha Station is 6 minutes by foot and Sao Sebastiao Station is 11 minutes.

What's nearby

  • Gulbenkian Museum - 10 min walk
  • El Corte Ingles Mall - 11 min walk
  • Hospital Curry Cabral - 17 min walk
  • Campo Pequeno Bullring - 3 min drive
  • Amoreiras Shopping Center - 10 min drive

Getting around

  • Praca de Espanha Station - 6 min walk
  • Sete Rios Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • Hamburgueria do Bairro - 5 min walk
  • Sakura - 5 min walk
  • Sabor Mineiro - 5 min walk
  • Konceito - 5 min walk
  • Tasquinha do Lagarto - 7 min walk

About this property

Novotel Lisboa

4-star eco-friendly hotel located in Lisbon City Center
At Novotel Lisboa, you can look forward to a poolside bar, a terrace, and a garden. Enjoy a meal at the two onsite restaurants. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Multilingual staff, meeting rooms, and free newspapers
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Guest reviews say great things the dining options, breakfast, and proximity to public transit
Room features
All 249 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and bidets
  • 26-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 14 for adults and EUR 14 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per day
1 per room (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Self parking fee: EUR 11 per day
  • Pet fee: EUR 29 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Frequently asked questions

Does Novotel Lisboa have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 15 to May 15.

How much does it cost to stay at Novotel Lisboa?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Novotel Lisboa on Feb 8, 2023 start from $87.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Lisboa pet-friendly?

Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 29 per pet, per day.

How much is parking at Novotel Lisboa?

Self parking is available for EUR 11 per day.

What time is check-in at Novotel Lisboa?

Check-in is from 2:00 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Novotel Lisboa?

Check-out is at noon.

Where is Novotel Lisboa located?

Located in Lisbon City Center, this eco-friendly hotel is 0.5 mi (0.8 km) from Gulbenkian Museum and 2.2 mi (3.5 km) from Rossio Square. El Corte Ingles Mall and Hospital Curry Cabral are also within 1 mi (2 km). Praca de Espanha Station is 6 minutes by foot and Sete Rios Station is 9 minutes.

Can I cancel my reservation for free at Novotel Lisboa and receive a full refund?

Yes, Novotel Lisboa offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Lisboa cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very Good

Rating 10 - Excellent. 379 out of 1011 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 426 out of 1011 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 136 out of 1011 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 44 out of 1011 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 26 out of 1011 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

6/10 Okay

Lorenzo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall the hotel was ok. The price for our stay wasn't too expensive nor too cheap. Lobby was nice but the rooms and the isles looked outdated. Our shower had mildew on the walls and so did our friend's room. I would give it a 3.5 stars

2/10 Terrible

Premanand

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We stayed all over Portugal and Spain during our 15 day trip and this was by far the worst stay / experience. Despite calling ahead and getting confirmation for a late check in (our flight arriving into Lisboa was late), they did not have our room ready when we arrived at 9:30 PM. After waiting for 30 minutes at the reception we were finally offered a room only to go up and find that air conditioner wasn't working. We called the reception to be told there was nothing they could do about it - No portable fans, no technician, not even another room. Our only option was to open the window, which wouldn't stay open. So, we had to stick a shampoo bottle underneath to do that. All this took another hour away from our sleep time. There were planes flying all night and the whole family (2 kids and us 2 adults) tossed and turned around in bed whole night. We had an early morning flight to catch and barely got any sleep. The staff had zero empathy and did not bother to offer any compensation or try to make things right. Might have as well stayed in the airport rather than coming to this hotel. Mind you, at 132 dollars a night this wasn't cheap by any means. Never coming back to stay here or even another Novotel after this experience. Wish we had read reviews on Google before bookig as there are other folks who have complained about air conditioning and service as well.

8/10 Good

federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was full due to winter european vacations. Really full. Queues for elevator, queues for breakfast, kids running everywhere, WIFI crawling to a horrible useless speed. Hotel is ok, far from historic downtown, you have to take subway to get there. Some local restaurants nearby. The good: Best full breakfast I had in a non all inclusive hotel in years. Fruits, pasties, cold cuts, cheeses, eggs, top quality. Room heat was so warm, we could not sleep comfortably even turning on AC and opening tiny window.

8/10 Good

antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
it´s ok

6/10 Okay

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fine but I wouldn’t stay here again. It felt very old and rundown and dirty. We only stayed for two nights, but if we had booked for longer, we probably would have changed locations.

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel, it should be rated 2 stars. No hot water, terrible wifi. Evasive staff. Dirty carpet in the room. No in & out parking for guest. Would never recommend this hotel nor I would stay in any Novotel hotel ever again.

10/10 Excellent

daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised. Rooms and hotel were nice and modern as advertised in pictures. Nice breakfast and courteous staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Ramon

Stayed 1 night in Oct 2022

10/10 Excellent

Sally

Stayed 1 night in Oct 2022

10/10 Excellent

Faiza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022