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Novotel Lisboa

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Seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Lisboa

UNESCO Sustainable Travel Pledge

Novotel Lisboa

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051

Explore the area

  • Popular LocationGulbenkian Museum10 min walk
  • Popular LocationCampo Pequeno Bullring3 min drive
  • AirportLisbon (LIS-Humberto Delgado)7 min drive
  • Popular LocationCosta da Caparica Beach14 min drive

Choose dates to view prices

About this area

Lisbon

Novotel Lisboa is located in Lisbon City Center, a neighborhood in Lisbon, and is near the airport and near a metro station. Lisbon Cathedral and Castle of São Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Torel Garden and Fado Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience to public transportation: Praca de Espanha Station is 6 minutes by foot and Sao Sebastiao Station is 11 minutes.
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Map

What's nearby

  • Gulbenkian Museum - 10 min walk
  • El Corte Ingles Mall - 10 min walk
  • Hospital Curry Cabral - 17 min walk
  • Campo Pequeno Bullring - 3 min drive
  • Costa da Caparica Beach - 14 min drive

Getting around

  • Praca de Espanha Station - 6 min walk
  • Sete Rios Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 7 min drive

Restaurants

  • A BICICLETA — 1 min walk
  • TEJO — 1 min walk
  • Hamburgueria do Bairro — 5 min walk
  • Sakura — 5 min walk
  • Sabor Mineiro — 5 min walk

About this property

Novotel Lisboa

Eco-friendly Lisbon hotel in Lisbon City Center, near Gulbenkian Museum
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and conference space. All 249 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and coffee makers.
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13 for adults and EUR 13 for children
  • 2 restaurants
  • 1 1 poolside bar and 1 1 bar
  • Room service available

Things to do

  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Entertainment

  • 26-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 15:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per day
1 per room (up to 44 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 13 for children (approximately)
  • Self parking fee: EUR 11 per day
  • Pet fee: EUR 29 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 373 out of 987 reviews
5 - Excellent 38%
Rating 4 - Good. 426 out of 987 reviews
4 - Good 43%
Rating 3 - Okay. 129 out of 987 reviews
3 - Okay 13%
Rating 2 - Poor. 40 out of 987 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 987 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family
Disliked: Staff & service
Reserve para ir en el 2020 antes de la pandemia, no me devolvieron el dinero ni me dejaron remarcar. Pesimo servicio.
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Staff is helpful. Some speak English which is great for travelers who don’t speak Portuguese.
Stayed 1 night in Nov 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort
Definitely not staying there again. Bed is uncomfortable, noise you can hear everything from the next room and above the room when the guests flush toilet it’s loud as if someone was in my room, phone rings loud, you have to go to the gym to iron your shirt Extended checkout $20 euros.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much appreciated 'green' soaps, etc. Shower was terrific. Only disappointment was the breakfast: a bit limited.
Stayed 4 nights in Jul 2021