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Olissippo Lapa Palace – The Leading Hotels of the World

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Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Olissippo Lapa Palace – The Leading Hotels of the World

Olissippo Lapa Palace – The Leading Hotels of the World

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Rua do Pau da Bandeira, 4, Lisbon, 1249-021

Explore the area

  • Popular LocationLisboa Congress Centre4 min drive
  • Popular LocationAmoreiras Shopping Center4 min drive
  • Popular LocationBotanical Garden4 min drive
  • AirportLisbon (LIS-Humberto Delgado)10 min drive

Choose dates to view prices

About this area

Lisbon

Olissippo Lapa Palace – The Leading Hotels of the World is located in Estrela, a neighborhood in Lisbon, and is in the city center. Lisbon Cathedral and Castle of Sao Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium.
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Map

What's nearby

  • Cinemateca Portuguesa Museum - 4 min drive
  • Lisboa Congress Centre - 4 min drive
  • Carmo Convent - 4 min drive
  • Amoreiras Shopping Center - 4 min drive
  • Botanical Garden - 4 min drive

Restaurants

  • Lapa Restaurant — 1 min walk
  • Le Pavillion — 1 min walk
  • Marias de Vinho Tinto — 3 min walk
  • La boulangerie — 4 min walk
  • Picanha — 6 min walk

Getting around

  • Rua Garcia da Orta Stop - 4 min walk
  • Santos Station - 15 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

About this property

Olissippo Lapa Palace – The Leading Hotels of the World

Luxury Lisbon hotel in Estrela, near Mercado da Ribeira
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 109 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Olissippo Lapa Palace – The Leading Hotels of the World offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Lapa Palace Spa by Elemis has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Olissippo Lapa Palace – The Leading Hotels of the World is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference center (2465 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Rollaway bed fee: EUR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Property Registration Number RNET 0057

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lapa Palace
Lapa Palace Olissippo
Olissippo Lapa
Olissippo Lapa Palace Leading Hotels World Lisbon
Olissippo Lapa Palace Hotel
Olissippo Lapa Palace Hotel Lisbon
Olissippo Lapa Palace Lisbon
Olissippo Palace
Lapa Palace Hotel Lisbon
Lapa Palace Lisbon
Olissippo Lapa Palace – The Leading Hotels of the World Hotel
Olissippo Lapa Palace – The Leading Hotels of the World Lisbon

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 542 out of 633 reviews
5 - Excellent 86%
Rating 4 - Good. 70 out of 633 reviews
4 - Good 11%
Rating 3 - Okay. 15 out of 633 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 633 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 633 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class facility with a royal appearance. It was a fine memorable experience. All of the staff were extremely friendly and helpful in all ways.
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Lapa Palace is excellent in every way. Enjoy the hilltop view after a day of sightseeing. The front desk and concierge are so helpful and spot on with their recommendations. Breakfast was also a pleasure.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Valentine's meal and gift spa massage for two were glorious. The front desk and door/taxi service was excellent. The piano bar served food and beverage as needed. I sang two songs with the piano man to pleasant applause. Thank you. Room and water temperature controls as needed. Nothing not to like. The wives loved the gift massages. Thanks.
Stayed 5 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is gorgeous!!!! My only complaint is that the staff was not very personable. Every time I walked by the front desk, I unwelcome and uncomfortable. I travel all over the world and stay mostly in five star hotels. This was very surprising and disappointing to be made to feel inferior by a hotel front desk for no apparent reason. On the third day of our stay, my husband asked me out of nowhere if I felt they were judging us every time we walked by. I agreed and was sad he felt the same way.
Stayed 3 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019