Aurea Museum by Eurostars Hotel Company

Photo gallery for Aurea Museum by Eurostars Hotel Company

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Aurea Museum by Eurostars Hotel Company

VIP Access
UNESCO Sustainable Travel Pledge

Aurea Museum by Eurostars Hotel Company

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104

Explore the area

  • Popular LocationLisbon Cathedral2 min walk
  • Popular LocationCommerce Square8 min walk
  • Popular LocationRossio Square13 min walk
  • AirportLisbon (LIS-Humberto Delgado)19 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Lisbon

Aurea Museum by Eurostars Hotel Company is located in Lisbon Old Town, a neighborhood in Lisbon, and is near a metro station and on the riverwalk. The area's natural beauty can be seen at Miradouro de Santa Luzia and Miradouro de São Pedro de Alcântara, while Fado Museum and Fado in Chiado are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Campo Pequeno Bullring, or consider a night out at Lisbon Coliseum.

What's nearby

  • Lisbon Cathedral - 2 min walk
  • Rua Augusta Arch - 6 min walk
  • Miradouro de Santa Luzia - 6 min walk
  • Commerce Square - 8 min walk
  • Rossio Square - 13 min walk

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 20 min drive

Restaurants

  • Esperanca da Se - 2 min walk
  • Restaurante Caso Sério - 2 min walk
  • Duetos da Sé - 3 min walk
  • Banca De Pau - 3 min walk
  • Mesa Kreol - 3 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Luxury Lisbon hotel in Lisbon Old Town, near Castle of São Jorge
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 2:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 320 out of 419 reviews
5 - Excellent 76%
Rating 4 - Good. 80 out of 419 reviews
4 - Good 19%
Rating 3 - Okay. 14 out of 419 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 419 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 419 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, we had an amazing experience! Walkable to main square and main attractions!
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, Lisbon is beautiful, Alfama is beautiful.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Excellent service, particularly at front desk and during breakfast. Wonderful choices for breakfast buffet. Hotel provides great selection of toiletries. Awesome location. Overall, a terrific introduction to Lisbon.
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a five star per real 5 star guidelines it is by far the closest hotel in the Lisbon District area that is the closest to a real 5 star. The staff is very professional and extremely polite and helpful. Bruna, Fabio, Rafael, Andrei were exceptional people who did go above and beyond. It was my daughter’s bday the day after we checked in n the hotel surprised us by sending cake n champagne to our room. They thought about everything to make our stay enjoyable. That was 5 star service! The only remark I will make is that the bell boy was not always available and the reception staff had to take that role on top on being at the reception. Beware! The Lisbon area is full of fake five stars hotel! Aurea Museum is the closest one to a real one! I will stay with them again in a heartbeat!
Stayed 2 nights in Jul 2022