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Elegance Playa Arenal

2.0 star property
Hotel with a seasonal outdoor pool, near El Arenal Beach

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Elegance Playa Arenal, near El Arenal Beach, features a seasonal pool with sun loungers and a tranquil garden for relaxation. The hotel offers practical amenities like luggage storage and tour assistance, creating a welcoming atmosphere that guests consistently appreciate.

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room

Room

Basic Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Minibar
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

Room

Triple Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Private bathroom
Minibar
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds
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About the neighborhood

Map
C/ Girona 9, Playa de Palma, Llucmajor, Illes Balears, 07600

What's nearby

  • Aqualand El Arenal - 5 min walk - 0.3 miles
  • Caló de Sant Antoni - 8 min walk - 0.4 miles
  • Port of El Arenal - 8 min walk - 0.5 miles
  • El Arenal Beach - 8 min walk - 0.5 miles
  • Playa de Palma - 9 min walk - 0.5 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪El Nilo - ‬7 min walk
  • ‪Panaderia Pasteleria Ballester - ‬5 min walk
  • ‪Meson La Taskita - ‬5 min walk
  • ‪Pizza Coyote - ‬2 min walk
  • ‪Gusto Iberico - ‬6 min walk

About this property

Elegance Playa Arenal

Hotel near Playa de Palma
Near El Arenal Beach, Elegance Playa Arenal provides a poolside bar, a terrace, and a garden. Free WiFi in public areas and a bar are available to all guests.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Tour/ticket assistance, smoke-free premises, and a front-desk safe
  • An elevator, concierge services, and luggage storage
  • A TV in the lobby, 1 meeting room, and a 24-hour front desk
Room features
All 67 rooms feature comforts such as furnished balconies and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and phones

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The price is $119
Dec 15 - Dec 16
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Elegance Playa Arenal Hotel Playa de Palma
Elegance Playa Arenal Hotel
Elegance Playa Arenal Playa de Palma
Elegance Playa Arenal Hotel
Elegance Playa Arenal Llucmajor
Elegance Playa Arenal Hotel Llucmajor

Frequently asked questions

Does Elegance Playa Arenal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Elegance Playa Arenal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Elegance Playa Arenal?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Elegance Playa Arenal?

Check-out is at noon.

Where is Elegance Playa Arenal located?

Situated near the beach, this hotel is within a 15-minute walk of Aqualand El Arenal and Playa de Palma. Port of El Arenal and Caló de Sant Antoni are also within 15 minutes.

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Elegance Playa Arenal Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 11 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 10 out of 36 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel has very small rooms, very uncomfortable and small bathrooms, no air conditioning and the breakfast is terrible, they have almost nothing to be buffet. It really has been for me the worst hotel experience I have ever had.
Stayed 4 nights in Aug 2017

2/10 Terrible

Marcos

Liked: Cleanliness
Disliked: Staff & service

Deprimente

Es lamentable que un hotel en la isla en pleno verano con temperaturas de 38 grados no tenga AC tampoco me informaron y no me quisieron cambiar la habitación siendo que me ofrecí a pagar una diferencia, pedí que por lo menos me facilitaran un ventilador y me facilitaron un ventilador medio roto y encima me cobraron
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Aucun effort de propreté

Service déplorable, propreté à revoir, piscine et transat dégeux
Stayed 3 nights in Aug 2019

6/10 Okay

Karin

Liked: Cleanliness

Kunde varit bättre.

Hotellet är enkelt och relativt billigt,så man får väl vad man betalar för. I beskrivningen står 8 min till strand. Vad som inte stod var att det är en lång backe till o från stranden. Handdukar fanns inte till alla i sällskapet. Inte ens receptionisten kunde ta fram duschhanddukar, det fanns inga kvar sa han. Vid frukost, som var väldigt enkel, fanns inget kaffe. Kaffemaskinen var sönder och inget annat erbjöds. Antagligen inget hotell man återvänder till .
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Er liepen mieren in onze kamer en het was er heel erg benauwd.
Stayed 4 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bez komfortu.

Brak klimatyzacji a nawet wentylatora co w tym klimacie robi bardzo duży dyskomfort. Goście hotelowi bardzo głośni i nikt nie zwraca im uwagi. Reszta raczej na plus.
Stayed 4 nights in Aug 2019

4/10 Poor

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Pokoj neodpovídal mé objednávce. Pokoj pro tři byl velmi malý a třetí lůžko bylo rozkládací lehátko
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Towels were very thin and old and walls are paper thin, thought neighbors were in same room as us!!
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Das Hotel liegt direkt an der Partyzone, Apotheke, Mietfahrzeuge, Supermarkt sind max 1 min entfernt. Zum Strand sind es ca 6 min wenn einen das Getümmel nicht stört. Das Personal ist freundlich, hilfsbereit. Zimmer werden jeden Tag geputzt und mit frischen Handtüchern versehen. Der Pool wird wohl nicht genutzt, Wasserproben werden täglich entnommen. Matrazen waren etwas durchgelegen, schmale Gänge was mich persönlich nicht stört. Was mich allerdings sehr gestört hat, waren die Gruppen mit Halbstarken. Um 4 Uhr ist die Nacht rum, da durch die Hellhörigkeit die Rückkehr der sturzbesoffenen und lautstarken Gruppen zum Aufwachen führt. Da verstehe ich zum Teil das Personal nicht. Fenster gingen zu Bruch, Stuhl wurde von oben durch die Scheibe in den Pool geworfen, Türen wurden zum Teil eingetreten, es wurde an die Wände geschlagen, es ging einiges zu Bruch. Personal ergriff scheinbar die Flucht. Dieser Zinnober würde selbst in einem Hostel nicht toleriert werden. Frühstücksauswahl ist sehr klein. Fazit: Wiederholungsfaktor null, reine Billigunterkunft, für Partybesoffene und Alkoholleichen ideal. Lieber mehr ausgeben und weiter in das Land rein.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Es un hotel al cual está accesible económicamente y es lo que ofrece.
Stayed 2 nights in May 2019

10/10 Excellent

Muhammed Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis leistungsverhältnis war super da kann man nicht meckern war echt sehr sauber gerne immer wieder
Stayed 3 nights in May 2019

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

hotel jak najbardziej polecam
Stayed 1 night in Apr 2019

2/10 Terrible

Elisabeta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad quest
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness
It was not as described in the ad it was dirty freezing and nothing worked we had to change rooms three times.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet établissement ne mérite pas de s'appeler hôtel et ne mérite surtout pas 2 étoiles. Il est dans état de délabrement avancé, limite propre. Les chambres sont exiguës et les salles de bain ridiculement petites dans lesquelles tout ne fonctionne pas. Très bruyant à toute heure de la nuit, on entend tout, les conversations, les portes qui claquent, les clés dans les serrures, tous les bruits d'eau y compris le filtrage piscine (certains bruits sont malgré tout dus aux clients plus qu'à l'hôtel) Le petit déjeuner est plus que décevant, les produits sont les plus bas de gamme possibles, chimiques à foison, aucun fruit ! Les équipements sont insuffisants, fil d'attente tous les matins devant micro ondes et toaster. Machines mal réglées, débordement régulier du distributeur de jus de fruit. Pas de fourchettes, seulement des couteaux à poisson et petites cuillères limites en qté. Personnel à la réception limite poli et surtout pas efficace. On a passé la première journée sans aucune serviette dans la salle de bain et il a fallu se fâcher le lendemain pour en obtenir. Impossible durant toute la semaine d'avoir une deuxième chaise pour le balcon. Seul le personnel d'entretien et de service mérite de la reconnaissance et fait ce qu'il peut pour maintenir l'ensemble en fonctionnement. Zone billard, jeux, bar ouverte en gros 5 heures par jour !!! Container poubelle de chantier devant la porte d'entrée. En conclusion cet hôtel n'a rien à faire dans votre agence, à fuir impérativement.
Stayed 5 nights in Apr 2019

6/10 Okay

Kristyna

Liked: Cleanliness
Disliked: Room comfort

Horsi prumer

Pri prijezdu do hotelu byl recepcni znacne zmateny a nemohl najit mou rezervaci. Pokoj bych hodnotila horsim prumerem, televize na pokoji, ale ovladac uz ne. V celem pokoji býa hrozna zima a topeni nikde. Snidane, kde byl na vyber bily ci tmavy toust a sunka ci syr neberu jako adekvatni hotelovou snidani. Ani u hotelu s tak nizkym poctem hvezd. Na jednu noc dobre, na delsi pobyt ne
Stayed 1 night in Apr 2019

6/10 Okay

Bine, Neuwied

Liked: Cleanliness

Kurtripp Geburtstag

Strand etwa 500. Meter. Berganstieg Rückweg.Pool zum schwimmen genügte mir. Man darf für den Preis nicht allzuviel erwarten. Man ist ja auch fast nur zum schlafen da. Frühstück für mich und meine Freunde ausreichend.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Notlösung

Der Strand ist 10 Minuten entfernt. Und es geht ziemlich steil bergab und bergauf. Zimmer sporadisch. Ich würde eine vier den Hotel geben. Erfüllt seinen Zweck aber eben nicht mehr. Mit dem Taxi kostet eine Fahrt zur Schinkenstr. Ca 9-13€.
Stayed 2 nights in Aug 2018

6/10 Okay

Luuk

Prima hotel om met vrienden te zitten.

Prima hotel om met vrienden een week naar Mallorca te gaan om te feesten. Zwembad is fijn. Restaurantjes liggen vlakbij (2min lopen). Strand 10min lopen. Naar Nederlands gedeelte ca. 15/20min lopen. Duits gedeelte ca. 30min lopen. Kamers zijn OK. Er wordt elke dag gepoetst. Kregen alleen maar steeds 2 handdoeken ipv 3. Let op: er zit ontbij bij, maar dit stelt echt he-le-maal niets voor. Sneetjes witte boterhammen met ham, kaas of een beetje jam. Dan houdt het op. Geen spek/ei of yoghurt/cornflakes.
Stayed 7 nights in Jul 2018

2/10 Terrible

riet, leiden

Disliked: Cleanliness, property conditions & facilities, room comfort

Geen hotel maar hostel

Ik heb al een klacht geschreven naar jullie hierover, het begint al dat er op jullie website staat hotel maar het is eerder een jeugdhostel. Anderhalf uur met inchecken bezig geweest omdat er 1 dame stond achter de balie. Kamer was uitermate smerig, sigarettenpeuk nog onder het bed, geen badhanddoekken, geen gordijn naar het balkon waardoor je inkijk had. muizenkeutels op het balkon en in de kamer, vies lichtknopje. 9 euro per dag extra betaald voor ontbijt (dit was een bordje met brood en jam) en een koffieapparaat die het niet eens deed.. echt afschuwelijk voor woorden!
Stayed 4 nights in Jun 2018

4/10 Poor

Karin, Köln

Disliked: Cleanliness, property conditions & facilities, room comfort

sehr schlechter Service

Sehr enttäuschende Erfahrung! Das Hotelteam ist unflexibel und ehr unfreundlich. ( mit Ausnahme von zwei Rezeptionisten die sich bemühten) Sauberkeit lässt zu wünschen übrig, Frühstück ungesehen schlecht und rund aus unverschämte Bedienung! Kein Wi-Fi und Tresor auf den Zimmern. Zum Abschluss wurden uns von der Rezeption falsche Abfahrtzeiten für den Airport Shuttle gegeben, daher Taxi nehmen müssen – letzter Bus war weg. Weiter weg bis zum Strand. Auch wenn man für den Preis nicht viel erwartet darf, sollte man doch von Freundlichkeit ausgehen dürfen, hier leider nicht. Nicht empfehlenswert !
Stayed 6 nights in Sep 2017

8/10 Good

sonia, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice basic hotel, minutes from the beach and shop.

The inside of the hotel was clean and the staff was very helpful. Breakfast was very basic. The pool area was an off put, the grounds was very dirty, the lounge chairs was so dirty the dirt settled on them. Throughout my time I never saw anyone using the pool area. This hotel has great potential, situated in the right locations, for the beaches, shops, restaurants and bus stop to go to Palma shopping centre. suggestions- upgrade the breakfast provision, open the bar for guests to purchase drinks and snacks, or have a drink area, pool side make over alluring guests to make use of the pool. I would definitely stay there again if the above suggestions could be implemented.
Stayed 8 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible, nuisances sonores, saleté, services minimes... réclamation en cours
Stayed 9 nights in Sep 2017

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel très bien placé a 5 minutes à pied de la plage des restaurants bars .. Personnel a l'écoute en revanche ce sont les seuls points positifs. Je n'ai pas pour habitude de marquer des commentaires mais cet hotel est très sale mauvaise insonorisation on entend tout, ménages fait quand cela mes arrangent, pour le parking le soir c'est horrible , petit déjeuner simple et vraiment pas bon ... Bref je ne reviendrais jamais sans compter la piscine pas du tout propre ainsi que leurs transats
Stayed 14 nights in Sep 2017

6/10 Okay

F, UK

single and on a budget

remember this is a 2 star hotel and dont expect to get ammenities higher than a 2 star hotelrating. i would recommend posting the hotel's name in front of the building tho.. unless i was blind and didnt see it. happy with room. breakfast is ok.. i did not expect continental servings so i was not disappointed. dont expect modern wifi as it is virtually non existent. i have top of the range mobile phone and when i asked the receptionist (good looking i might say) he told me to wait as 'it will connect!'... had i followed his advice, i would still be at the hotel baying at nothing! overall, i will recommend the hotel to anyone under similar circumstances as me. to families and couples or groups, dont put high expectations.. this is afterall a 2 star hotel..
Stayed 4 nights in Sep 2017