One&Only Mandarina

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Private beach, white sand, free beach shuttle, free beach cabanas
Private beach, white sand, free beach shuttle, free beach cabanas
Private beach, white sand, free beach shuttle, free beach cabanas
5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of One&Only Mandarina

One&Only Mandarina

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, NAY, 63779

Explore the area

  • Popular LocationCampo de Ensueno Golf Course9 min drive
  • Popular LocationLo de Marcos Plaza10 min drive
  • Popular LocationLo de Marcos Beach12 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)71 min drive

Choose dates to view prices

About this area

Lo de Marcos

Located in Lo de Marcos, One&Only Mandarina is on a private beach. Campo de Ensueno Golf Course and Las Huertas Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lo de Marcos Beach and Isla del Coral. With water tubing and swimming nearby, you'll find plenty of adventures in the water.

What's nearby

  • Campo de Ensueno Golf Course - 9 min drive
  • Lo de Marcos Plaza - 10 min drive
  • Lo de Marcos Beach - 12 min drive
  • Playa Punta Raza - 19 min drive
  • Playa Freideras - 21 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 74 min drive

Restaurants

  • Lupita - 8 min drive
  • Kenia - 9 min drive
  • Mr. Ribs - 10 min drive
  • Restauran Chuyita - 10 min drive
  • El Rodeo - 14 min drive

About this property

One&Only Mandarina

5-star hotel with pools, private beach, full-service spa
Catch some rays on One&Only Mandarina's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
One&Only Mandarina offers 104 air-conditioned accommodations with private pools and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Lo de Marcos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

ONE&ONLY SPA has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Alma Restaurant
  • Carao Restaurant
  • Tree Top Bar

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Boating
  • Canoe available
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness center
  • Free beach club
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Mountain biking
  • Parasailing
  • Pedal boating
  • Rafting
  • Ropes course
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Yoga classes
  • Ziplining

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lockers available
  • Newspapers in lobby
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Boat/paddles on site
  • Couples dining
  • Inflatable boat on site
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

One and Only Mandarina
One & Only Mandarina
One& Only Mandarina
One&Only Mandarina Hotel
One&Only Mandarina Lo de Marcos
One&Only Mandarina Hotel Lo de Marcos
Oneandonly Mandarina

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 32 out of 41 reviews
5 - Excellent 78%
Rating 4 - Good. 5 out of 41 reviews
4 - Good 12%
Rating 3 - Okay. 1 out of 41 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 41 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 41 reviews
1 - Terrible 5%

4.9/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.9/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 6 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life changing experience!
Honestly I can’t say one bad thing about this resort, from the service to the accommodations I give this place a perfect score!
Stayed 5 nights in Feb 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
this place is amazing !!. Great service and banderas villa was so beautiful .
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I normally do not leave reviews but I have to this time. This was one of the most unbelievable places I have ever stayed and i have been lucky to stay in some of the worlds best places from the Burj in Dubai to the Four Seasons in Bali. This had everything. The staff do not know how to say no and the villas are top class. The mix of Jungle and the beach is quite unique and honestly breathtaking. If I was to give them some areas to look to improve - its only 1 year open so they are missing a few things like greeting you by name, the staff do an amazing job cleaning the rooms but they can be slow to come clean the room and their wines are outrageously priced. This place is not cheap to stay so I’m pretty sure most like a good bottle of wine but why would anyone pay 10X the cost of wine. A simple bottle of silver oak is over $500 which would cost $60 in the store. As a result, there were very little bottles being served which was a shame. Not sure of the logic here but it was disappointing. Ended up drinking a few $50 glasses of wine in the evenings. All in all, that is nit picking and the holiday was one if not the best we have been on. Well done to the team in Mexico and to the One & Only
Stayed 8 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021