7.4/10 Good! (539 reviews)
We only stayed here one night after a wonderful day at Landmark Adventure Park. We got in at 7pm and I was excited to take a shower after such a fun day only to find that our room did not have hot water. We alerted the front desk and I sat there in a towel for 30 minutes while the guy tried to get it to be hot. He said we couldn't be moved to another room because they were fully booked. When I book a hotel I don't have very high expectations; I mostly want a comfortable bed, a hot shower, and the room's temperature to be reasonable. Everything else on top of that is a bonus. But this hotel failed on one of the most basic requirements and it really but a damper on our evening. We weren't offered compensation in any way for this- not an offer of dinner on the house to make up for it, not breakfast, and moving rooms was immediately nixed. If I hadn't been so defeated from the get-go I would've asked for more but I definitely wouldn't return given the opportunity. Bummer. We were happy to be gone in the morning.
Reviewed on Aug 18, 2026
